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Sansa e260 My son's sansa e260 has a cracked screen and the menu will not display. Every once in a while the radio will play. Can it be repaired or is it land fill material? Thanks Russell

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Re: Sansa e260

Land fill - there is no repair, not even for a reasonable price

Posted on Jul 05, 2008

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My sandisk sansa e260 mp3 player wont trun on it goes to the start up screen and thin keeps repeting that screen how can i fix this does any1 know?

Hi, the Sansa E260 is a portable MP3 player released by SanDisk in 2004. Several problems may cause the E260 to not function as intended from time to time. Common problems that occur are the device freezing, album art not appearing on the screen when a song is playing, pictures not filling the screen size and missing information on the separate tracks. You can troubleshoot the device and fix many of these common problems without the need of a service technician.

1. The Sansa E260 may freeze or function in other unexpected ways from time to time. This generally occurs when the unit's software has developed an error. Reset the device to clear the error and return the device to normal working operation. A unit reset is similar to rebooting your computer. You won't lose any data stored on your device.

To reset the E260, press and hold the "Power/Menu" button for about 15 seconds. The device will be forced to power down, during which the error will be cleared. You can restart the E260 as normal once the reset is complete.
Album Art Does Not Display
2. The E260 supports viewing album art on the display screen during the playing of a song. You may find that your album art is not showing up on the display when music is playing on the device. To fix this, make sure the associated album art file is in the same folder as the song being played. You will need to connect the E260 into your computer to move the album art files into the music folder.
Photos Aren't Full-Screen
3. Photos displayed on the E260 will not show up as full-screen shots if they are not cropped to the correct dimensions. The E260 software does not support stretching pictures to fit the full screen. To ensure your photographs will display on the full screen, crop the images to 128x64 in photo-editing software prior to transferring the image on the E260.
Unknown Artist or Album
4. The E260 displays information about each song using the ID3 tags associated with each track. ID3 tags hold information such as the artist name, album name, track number, year it was released and other information. If the E260 shows an artist or album as unknown, the information in the ID3 tag was not filled in. You can insert information into the ID3 tags from your computer.

To change the ID3 information, right-click on the music file and choose "Properties." Click on the "Summary" tab and choose "Advanced." The ID3 fields will display in the window. Insert any of the missing information and click "OK." When you upload the song onto your E260, the newly inserted information will show up in the display.

Hope it helped...

Feb 23, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 Broken Screen

i believe they sell cases for a sansa check on their website

Jun 01, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e260 Car Connection Problem

Since I haven't heard back, I am going to clear this from my queue

May 16, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Have A Cracked Screen

Ask the manufacturer what their cost of repair is - unlike with cars, the manufacturer usually has the best price. If it is better than the cost of getting a new one - go for it.

-Tha Mp3 Doctor

Feb 11, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e140 just need some help with menus

When you power on your MP3 player it will go to the FM radio. 1. Press menu.
2. Go down once and you'll be on "Mode". Press the right button to access the mode menu.
3. You either press the enter button after accessing the menu or go down to select Playback mode (I forget which one it is).

Good Luck!

Dec 26, 2007 | SanDisk Sansa e140 MP3 Player

2 Answers

Broken screen

Yes, teach your son to take care of things.

Dec 14, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Backlight wont work?

Check the backlight settings in the menu - yes, cracked screen would definitely cause such a problem

May 30, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers


Hi. The symptoms you described may be due to corruptions in the player's music database (this player maintains an information pool on the music files you download to it). To resolve that, you would need to delete that database and let the player re-create a new one. To delete the corrupted database, let's do this: Step 1: Switch your player to MSC mode Step 2: Browse the player in "Windows Explorer", and look for the folder named "System" and/or "Data". Note: if you can't locate these folders, your Explorer may be configured to "Hide" system files and folders. To change that, please go to "Tools" on the menu list on the Explorer window, then choose "Folder Options". This will display a Window arranged in tabs. Select the "View" tab, find the "Hidden Files and Folders", then choose the "Show Hidden Files and Folders" radio button Step 3: Under the "system" or "data" folder on the Sansa E260, look for this file and delete it: "PP5000.dat" Step 4: Safely remove your Sansa E260. Then power it on. Your player will now either display "Rebuilding Library. Please Wait" or "Finalizing Update". Either way, it would re-build the database and hopefully resolve the error your player is encountering. I hope this helps. I love the Sansa E260!!

Mar 15, 2007 | SanDisk Sansa e260 MP3 Player

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