Question about Canon PIXMA MP600 all-In-One InkJet Printer

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MP600 not detecting the paper

This printer is basically brand new, I bought it in September, and it's sat on my desk safely since.

Yesterday I printed out a page fine, it grabbed the paper and printed out at lightning speed as usual. I'm a college student, I don't use the printer heavily, but I use it from time to time. Also, no one tampered with the printer since I don't live at school :-)

Today, it will not feed the paper no matter how many times I try. I've fanned the paper out, I've used everything from one sheet to many sheets, it just won't roll the paper through. And it's making a weird sound too, like a low grinding shrieking noise. While I don't know anything about printers, I know that's definitely not a good sign!

Luckily I discovered the lower paper try beneath where the printed paper comes out, so it's a temporary solution, especially around finals time.

Any ideas on what is wrong with this printer? Visually, I can't see anything stuck in there. As I said, it worked perfectly yesterday, no scary sounds either. I got it at Best Buy... I guess I might end up taking it there, I think they will fix it for free or send it away and I won't see it for a month... not so sure how to proceed... perhaps there is something I can do to fix it myself, like if the "rolly thing" that catches the should be in a certain position or something?

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  • Linda
    Linda Dec 05, 2007

    Hello again everyone -- I just figured out my problem and successfully fixed it! Very relieved.

    It turns out that I needed to clean the roller (I searched around on the Canon's help site)
    To check out the link for yourself: Clean the Roller

    Here are the steps:

    Paper does not feed through printer

    Clean The Paper Feed Rollers Using The Operation Panel - MP600

    Clean The Paper Feed Rollers Using The Unit's Operation Panel

    the paper feed roller is dirty, paper is not fed properly because the
    paper feed roller slips. Cleaning the paper feed roller could resolve
    the paper feeding problem. Please follow the instructions below to
    clean the Paper Feed Rollers directly from the unit.
    Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary.

    1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

    2. Use the button to select the paper source where you do the paper feed roller cleaning. Click for here additional information.

    3. Press the (A) button.

    4. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Settings], then press the button.

    5. Use the Easy-Scroll Wheel (B) or press the right / left arrow to select [Maintenance], then press .

    6. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press .

    7. Use the up / down cursor button to select [Yes], then press the button. (The paper feed roller cleaning starts.)

    8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2.

    9. Use the Easy-Scroll Wheel (B) or press the up / down arrow to select [Roller cleaning], then press .

    10. Use the up / down cursor button to select [Yes], then press the button. (Paper will be fed.)

      Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

    Paper Source

    Press the button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the is set for that paper source.


    The above illustration shows a PIXMA MP500


    The above illustration shows a PIXMA MP500

    Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source
    setting in the printer driver. If the option is not set to 'Paper Feed
    Switch', paper will feed from the source selected in the driver.



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The above solution is very detailed and informative. It's great. Thanks. Also, a good first step is to check the paper feed to make sure it is set to the correct loader. Sounds stupid but easily overlooked.

Posted on Aug 30, 2008


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