Question about Polycom SOUNDPOINT IP 501 SIP

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I have 13 soundpoint ip 501 phones

Earlier we had 6 phones working fine in first location. Now we have 7 new phones in new location and we can make calls, but when somebody calls from outside only one phone rings instead of ringing in all phones and we cannot transfer calls between extensions

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Re: I have 13 soundpoint ip 501 phones


Posted on Dec 06, 2007

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Polycom IP 501 won't reset to default when using MAC address as password

If your phone isn't on a constant reboot cycle and can boot up, then go into Admin Setting and do a Format File System reset. NOTE: Only try this if you know how to download the software files onto the phone via FTP server. Once you download the latest software your phone should be almost as good as new.

Sep 19, 2012 | Polycom SoundPoint IP 501 IP Phone

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Soundpoint ip 501 cannot acees via browser

Are you using config files loaded from the server? If so, make certain they are properly configured. Also, make certain the phone does not already have an alternate configuration in it that points elsewhere...

Jul 21, 2012 | Polycom SoundPoint IP 501 IP Phone

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I have a problem regarding my Polycom Soundpoint IP331. It doesn't boot anymore. It shows only an error which is error.cfg.

You need to reinstall all the files back onto the phone. You can get the files from the Polycom Website. You can also follow the instruction from my Polycom 501 Fixya blog to see how its done.

Jun 15, 2011 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Purchased refurbished phones and they do not have the Factory Defaulted Admin Password. How to reset the Polycom Soundpoint IP501 to Factory Default Admin Password?!?

The factory Admin info is Polycom for the user and 456 for the password. If the password has been changed, you can do a factory reset by holding down 4 keys until it restarts. The four keys are * 4 6 8.

Apr 01, 2011 | Polycom SoundPoint IP 501 IP Phone

1 Answer

How to add the more softkeys in sound point ip 501

need to buy one soft keys station and that will connect to your master's.

Mar 29, 2010 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Polycom SE225: my verizon line provide caller id does not displa

Due to the age of the SoundPoint Pro, it some of its features are not compatible with newer phonesystems, such as CableVision. There are no software updates for the SoundPoint Pro, and as long as the Caller ID is enabled there are no other settings or adjustments that can be made to workaround these kind of problems unfortunately. I recommend contacting your service provider to see what kind of caller ID signaling they are using; most likely they will be using a newer digital system, or MDMF which is not backwards compatible with SDMF or earlier CID receivers.

Dec 05, 2009 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Connection Problem

I think you have to have the upgraded cable modem with the rj11 on the back in order to pull the voip dialtone. Hope this helps

May 14, 2009 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Making a Polycom SoundPoint 501 work on an Avaya IPO

As you have probably found, SIP phones are not supported until R5, which just came out.

Nov 11, 2008 | Polycom SoundPoint IP 501 IP Phone

1 Answer

Just installing polycom 501 phones with nextiva

Ohh this mean, you did not register this extension on your phone system. Create this extension on your phone system. Be sure that password given on Phonesystem is also configured on phone too.

Oct 19, 2008 | Polycom SoundPoint IP 501 IP Phone

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