Question about Kenmore 3.2 cu. ft. Top Load Washer

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Water backing up in the drain pipe

We have had the same washer now for about 6 or 7 years with no problems. Lately is has been backing up the drain pipe. My husband snaked the line and cleaned out the main cleanout valve in the basement, there was no blockage and other sinks/dishwasher drian into this line as well with no problems. Any suggestions???????

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  • 550 Answers

Many washers have a lint trap just before the pump
the traps get full of socks, lint, or other small items
those that dont have traps, should.
examine the hose between pump and trap and drum, for trapped small items

to see the hose and trap
kenmore whirlpool & heaps of others
Unplug washer
turn off taps

  • remove trims from edge of control panel
  • remove screws from under bottom edge of trims
  • raise slide forward and flip control panel over, hinged at top, do not dislodge air hose to level control
  • remove brass body clips under control panel, not position for reinstall
  • lift body 1/2inch (locator studs at bottom) and remove, top front and both sides come away as one piece
motor pump gearbox tub suspension is now exposed
reassemble in reverse order

Posted on Oct 02, 2008

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Posted on Jan 02, 2017

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The drain hose on a washing machinemag-glass_10x10.gif connects the drain pump to a stand pipe, a U-pipe under the sink, or another place for draining dirty water into the sewer. If your washer won't drain properly, the problem is sometimes an object blocking the drain hose, like a pair of underpants, a child's sock, or pieces of something that broke up in the washer.
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  2. Step 2 Take any wet clothes out of the washer and bail the water out of the drum with the bucket. The washer may be too heavy to move if it's full of water and wet clothing.
  3. Step 3 Pull the washer out from the wall enough for you to get behind it.
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  5. Step 5 Locate the drain hose. Of the three hoses coming out of the back of the washer, the drain hose is the largest in diameter and is attached to a drain pipe instead of a faucet.
  6. Step 6 Check the drain hose for kinks and bends. These are often the cause of a blocked or slow-running drain hose.
  7. Step 7 Remove the drain hose from the washer by detaching it from the drain pump. You will need a screwdriver or a slide-lock wrench to open the clasp that holds the hose to the pump, depending on what type of clasp it is.
  8. Step 8 Keep the bucket nearby to catch any water that comes out of the drain pump when you remove the hose.
  9. Step 9 Remove the other end of the house from the pipe it drains into.
  10. Step 10 Bend the clothes hanger open so you can use it to poke inside the hose. Push or pull out the material that's causing the blockage.
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#1 As mentioned above, you can restrict the flow of the drain pipe. I recommend a 3/4" x 6" brass nipple, or a 1/2" x 6" brass nipple, depending on your specific situation. The brass nipple will not corrode like a galvanized nipple.

#2 There is also a rubber cap that you attach to the drain pipe that fits around the drain hose tightly.

#3 Some situations might require that you have to raise your drain pipe. It is recommended that it be at least 36". This allows for gravity to assist the drain.

#4 Some situations will require that the drain pipe be increase in diameter. Older plumbing applications were installed using 1 1/2" piping. With the newer washing machine discharge volume, the 1 1/2" pipes will not support the discharge. Your drain line will need to be changed to 2". This option will be one of the more costly fixes, depending on the amount of line that needs to be changed.

#5 Some plumbing installations installed without a p-trap will need to be changed. The p-trap keeps sewer gas from coming back into the house. It also allows for a smooth transition into the drain line. Any restrictions in the drain line (i.e. ells, tees,) will cause the soap in the gray water to foam up which will cause the drain line to slowly back up.

I hope these solutinons help.

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