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Blank or White screen on new Motorola Krzr k1 cell phone

Just bought a new Motorola Krzr K1 and was experiencing blank screens or white screens. The battery is fully charged. Now the screen is totally blank and will not come back on. The keypad does light up. I have tried taking the battery out and putting it back in to no avail. Any suggestions?

Thanks.

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  • Anonymous Dec 08, 2007

    Got my Krzr in April. Already had to replace the battery since according to the Verizon store rep the battery was "swollen" but the warranty had expired. Since replacing the battery I keep getting a white screen and the phone locks up. Message keeps popping up saying I have a new picture message, but there really isn't one.

    I haven't been able to use it much but even so the new battery keeps dying within hours.

    I read on another website other people are having the same problem.

    I hate this phone, thinking I'll just go back to my old phone.

  • Anonymous Dec 09, 2007

    I've had the same problem with two of my motorola phones. I've had these phones for about two years and the screens went out months apart. It really sucks.

  • Anonymous Jan 02, 2008

    same my screen is blank but the screen on the front is fine but when i flip it open to look at my messages the screen is completley blank




    stuck please help !!!!!!!

  • eddieray Jan 06, 2008

    the screen is blank but phone works

  • Anonymous Feb 08, 2008

    exact same thing happend 2 me wtf

  • Anonymous Apr 30, 2008

    my phone screen was white so I took out my battery and replaced it now the screen has colored lines like it wants to come on. Everything else works speaker,dialing ect...

  • JRessler19 Jun 20, 2008

    I turn my phone on and the keys light up but the screen is either black or white and wont go back to normal. Ive turned it off, took the battery out, took the sim card out and everything but the screen will still not show up. What do I do?

  • princeOFpl23 Jun 27, 2008

    My Krzr works completely fine except when i flip in open, the inside screen is completely white. Every few days the normal screen actually comes back up for like a half hour, but then all of a sudden it will go blank again for days. This phone seriously pisses me off.

  • jerz4sures Jul 10, 2008

    me too white screen sometimes..phone seems to be getting worse...also dont leave in heat seems to be worse...

  • Anonymous Jul 21, 2008

    My krazor Does the same thin whenever i turn it on the keypad comes on but the screen is either black or white?

  • Anonymous Jul 21, 2008

    Started a few days ago, i try doing something and it just goes white and goes back to the normall screen, cant even call, going to see about replacing it under warranty tomorrow.,

  • spenceyboy Aug 31, 2008

    my phone is the sprint rumor and its been like this forr two days now,the screen is completely white!like i can make calls and receive them but i have no idea whos calling.pleasehelp!!!!!!!!

  • KRZRK1M Sep 14, 2008

    my krzr has the same problem the screen goes completely white i found that when i open it half way it works fine but when its opened completely it flips out. i know its not water damage becuse of that but my vois sticker is has a small amount of pink on it will it void?

  • Anonymous Sep 18, 2008

    i have had my phone for one year and all the sudden the screen goes black or white. i can make calls and recieve calls. my phone works th esame i just have no screen and it has been like this for 2 days then today it came on and then whent away after about a couple hours

  • justin_white Mar 08, 2009

    my screen goes blank or white. So I disassemble the phone and found that the connection that runs through the hinge had a spilt through one of the layers. This is not from damage, its a defect. but how could you prove it?

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Found the solution to the white screen! it's the flip sensor.. what you have to do is open the phone hard and fast... make it so when you flip it open, the sensor knows when to turn the screen on and off.. this may take up to 5 or more times.. jus keep opening it hard and it will eventually work!!!

Posted on Oct 12, 2008

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IT is the flip sensor...... buddy up top says to open your phone hard... etc... NO. However this MAY infact work... this will only make things worse itlr !! (you are only stressing out the little ribbon wire between the handset and the screen.)
!!!!!SOLUTION!!!!!
you can achieve the same outcome by turning your phone on and holding the screen half way open (it is touchy - watch your screen and you will c it come on, open it to soon and it will turn white again. What is happening than is the screen has made its connection with the handset... but be carfull opening and closing ... BE GENTLE!!!!!! lol. cheers.

BTW
to really fix this, you will need parts. (lol good luck finding them)OH and BTW... dont trust the scoundrles that warranty phones, they are payed to not help you as much as they can & thus come up with whatever they can to stump you to buy a new one. ;)

Posted on Oct 13, 2009

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I JUST FIXED MINE!!! really kinda easy. simply take battery out, take out the 4 torx screws ( I used a sharp pointy tip knife ), pop out the back plate, unsnap the rest of the bottom. On the inside top corner you will see a really thin wire that runs to the top face plate. that is where the problem is. carefully blow any dust and debri away. good luck.

Posted on Sep 16, 2009

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KRZR's are JUNK...The wire in the hinge has a problem, I've gone through 4 in under a year

Posted on Aug 03, 2008

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I have the problem on my K1.

I Just close the lid, and it resets it'self.

Posted on Jan 07, 2008

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  • Master
  • 1,871 Answers

Sometimes having a screen saver could solve the problem , because screen saver is not just for fun . that could also save your screen in the future .

Posted on Jan 19, 2010

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My cell phone screen won't come on but the keypad lights up when on charge i am dseperate can you help

Posted on Jul 06, 2010

Help!!!!!!!!!!!!!!!!!!!!!!!!!!!! my phone got left outside all week and rained on and there is one screen when i turn it on, white with a line of orange:( but the rest is totally normal i just cant see anything!! its a motorola w490 please please can anyone help me???!!!

Posted on Jun 04, 2008

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Guys, this only works if you have a big johnson.

Posted on Feb 25, 2010

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Try to dial and kol emergency number 112, if there is an opereator that speaks? your phone program is ok, is that your lcd flex is damage just change your flex

Posted on Dec 23, 2007

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SOURCE: My Nokia N70 cell phone Screen is white blank

formating your phone may fix the problem

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-green dial key
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Before formating make sure that your battery is fully charged. Copy all your important contacts, messages, calender, etc in your memory card and your phone should be fully charged window.google_render_ad();

Posted on Oct 22, 2008

JUST 4 YOU
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SOURCE: how do i get the 4 torx screws out of the back of

Its Been my experience with building these type of products that they dont think the end user wants to go in the devices but never the less A small jewelers screw driver or torx set from CVS a local home cheapo should do the trick be careful to life face plate so as not to put any under wiring its a pretty simple setup tho.

Posted on Oct 03, 2009

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