Philips 42PF9630A 42 in. Plasma Television
Problem for Philips 42PF9630A 42 in. Plasma Television

I have a Philips plasma 42 with black lines across the screen




By iamjohnnyd on Aug 26, 2009

" "
I have a Philips plasma 42'' TV (Model#42PF9630A/37) which worked perfectly fine when I turned it off one night and when I turned it on the next day, the picture was all dostorted with hundreds of black lines going across the screen and bizarre groupings of what looks like confetti in all different colors swirling around in various ever changing shapes all over the screen. I've tried unplugging the set, turning off the ambient lighting, and a host menu options to reset or adjust the picture and such. All with no change to the problem. I'm sorry the description is so vague, but it is very difficult to describe. Please advise.
Comments:

Aug 27, 2009

- Updated the firmware which unfortunately didn't correct the problem. Was wondering if forwarding a picture of the screen would be helpful? Are replacement boards (if determined to be bad) readily available from Philips or is there a better source?

Best Solution

posted on Aug 26, 2009
Helpful)

electroguy

Rank: Guru 
Rating: 87%, 111 votes
I would first check if there is an available firmware upgrade for your model .Upgrade requires you to download firmware from philips website.Then transfer it to a memory stick .Then use a memory stick reader to plug into tv for firmware upgrade.Other wise the set would probably need repair .Possible a bad SSB board or another issue
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