HP Compaq Presario C700T , Pentium Dual-Core Mobile Processor T2390  , 15.4" diagonal WXGA... PC Notebook
Problem for HP Compaq Presario C700T , Pentium Dual-Core Mobile...

Keyboard working improperly!!!




By colin564 on Aug 26, 2009

" "
keyboard working improperly!!!

My wife has a Compaq Presario C700 Laptop. For some reason the keyboard on the laptop doesn't work properly. Certain letters and numbers are fine but half of them are associated with different letters and numbers? An external keyboard into a USB port is fine.

I've attempted to remove the Logitech software for her old wireless keyboard (which I suspect is the problem) but haven't had any luck. It looks like it's all uninstalled but the problem persists.

Any help would be appreciated.

-Colin

Solution #1

posted on Sep 30, 2009
Not Rated)

JackHeath

Rank: Guru  HP Expert
Rating: 85%, 218 votes
A bad contact would either type or not type, it would not type something else. I have to disagree with Solutions58, while I might check the ribbon cable that attaches to the motherboard, I would suspect it far more likely that it's related to the software. Probably OS settings or something with Macros attached to that specific device.

Download a live OS CD or DVD, something easy and small like UBUNTU, OpenSuse, tiny Linux, etc. (It won't wipe your PC) Just use it to test if the problem goes away when you boot to another system on CD/DVD. If it does, it is totally a software problem. Try spyware scanners, virus scanners, remove any macro software, reinstall your OS, whatever...you know where to look.

Otherwise, at least you know it is a hardware problem and can replace the keyboard with the knowledge your fixing the problem and not just changing a setting as a product of adding new hardware that may only fix the problem temporarily.

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Solution #2

posted on Aug 26, 2009
Not Rated)

Solutions58

Rank: Wiz 
Rating: 75%, 49 votes
1. this issue is due to the contact in the keyboard have become worn and the keyboard is in need of replacement.
2. the keyboard connector cable has become loose to the mother board.
3.This will need a service tech to check.

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