When i turn it on it says i have no songs, when i plug it in to the computer it shows all of my songs. it wont let me resync them and i don't know how to restart it i went on the philips page and put it the model number and the product doesnt come upppppppppppppppp
It did the same to me, did you let the battery run down like... completely?
My battery has fully run out before, but for some reason one time it came up on the screen saying I had low battery, and wouldn't let me turn it off.
When I then recharged it all my music was gone.
But you can get it back
When you connect your device, go to my computer and double click on the device, dont do it through media player, then go to the folder where all your music is...
If your music is already on your hardrive, then you have to delete all the music on your mp3 and manually copy all the music into the music folder....
I formatted my device before I copied all the music onto it, I don't know whether this makes a difference or not.
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You can try connecting it to another computer and see if it works there. If it does then it is Windows or your computer or the USB port or driver. You could also uninstall iTunes and reinstall it and then check if it connects. If it shows up then, you can select to restore it on the info screen, it will reset it back to factory and wipe it clean.
most likely you need to reformat your player and resync the music to it. License errors usually occur when you get a song and its like a free trial song, and rhapsody is known to have some issues with their 36 hour rental songs on MP3 devices
One of the pesky features of windows Media Player is that if you delete the song/playlist from the computer's harddrive, and then resync your device to that same computer, then oftentimes the song/playlist disappears. Reacquire the song/playlist, and then try resyncing to the goGear again.
You might have a "bad" song? Try wipping the songs off and resyncing youre player. Also, for the charging problem. Are you charging it through your computer? I've found that these players charge ALOT better through an AC outlet. I hope this helps.