Question about Creative Labs ZEN SLEEK MP3 Player

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Zen frozen on one screen even after I've restarted it.

My zen was working just fine last night, and this morning I went to listen to music and it started up as normal. It then froze on the Zen Sleek screen. I restarted it, and it happened again! I've tried restarting it a number of times and each time it restarts and freezes again at the Zen Sleek screen. Any help would be appreciated!

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  • 4,402 Answers

Hard drive sounds bad. has it been dropped?
try to do a cleanup

  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Posted on Dec 06, 2007

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