Question about Rimage 2000i CDR 2 (52X), CD Duplicator External, CD-R Publisher Inkjet Printer, CD Designer, USB 1.... (CDR2000I) Burner
About every five CDs in our top CD burner is not picked up by the arm at least the first time. We receive a message saying there is a problem and sometimes can hit "retry" but if we have to hit "retry" more than a few times, we actually have to go to the duplicator, move the disc slightly and then the arm will pick it up. Rimage's support line is an endless wait and I never get timely help. Any suggestions? I've been to their site and have not seen any support ideas/updates/work arounds for this problem. Thanks!
We had exactly the same thing (for years!), in our case causing pick failures about once every twenty disks.
The total and complete solution seems to be to upgrade your 2000i to the very latest firmware. I've just completed 500 disks with just one pick failure. Plus, as a very surprising bonus, the machine seems to work considerably faster overall.
MAN, the grief it would've saved us if Rimage had fixed this sooner...
Wellington, New Zealand
Posted on Jun 25, 2009
Posted on Dec 14, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 09, 2010 | Pioneer DVR-212D Burner
May 20, 2010 | Wurlitzer Jukebox 1015 One More Time...
Apr 24, 2010 | Sony STR-DE975 Receiver
Mar 18, 2009 | HP Pavilion dv4000 Notebook
Nov 08, 2008 | Pioneer CDJ-800 Turntable
Oct 02, 2008 | Wurlitzer Jukebox 1015 One More Time...
Aug 18, 2008 | Wurlitzer Jukebox 1015 One More Time...
Feb 01, 2008 | Samsung (SH-M522C/BEBN) CD-RW/DVD-ROM...
280 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: