Question about Sony Handycam CCD-TRV37 Camcorder

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Sony ccd-fx310 It will not take a tape, place a tape in the holder, push the cover close but the tape won't go down, when the tape in taken out and the cover pushed close the whole unit closes, problem?

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  • Anonymous Feb 21, 2008

    Ours too! The EXACT same problem. Ours stopped working a few years ago and it's just been sitting gathering dust since 2001 but we have a number of home movies 'trapped' on the 8 mm tapes and every so often we plug it in and see if it miraculously wants to start letting the tapes go down yet. :o)


  • pupp Mar 15, 2008

    willnot close with tape installed, but will close without tape installed

  • 123camera Mar 22, 2008

    Mine has the exact same problem - is it worth fixing?

  • Anonymous Mar 25, 2008

    I have the same exact problem. After much aggravation, I finally did get the tape to go down by pushing it in.... and holding it down.... then it jammed of course. It still wouldn't play, so I tried to eject the tape, but it wouldn't eject.....so I broke it by prying it open!

  • oldsony Apr 07, 2008

    I too have movies "trapped" any suggestions on how to view them or copy to a vhs/cd?

  • cdgilmore5 Jan 11, 2009

    Same problem. I borrowed a friends Hi 8 and a $15 device from amazon to get them to my computer.

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My camera won't play back.  Occasionally, if I ffwd it will show the picture otherwise its a blank screen.  Any ideas?  I've tried cleaning the heads a few times now

Posted on Feb 02, 2008

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Jammed by putting tape in upside down


Take off the battery on the camcorder. Insert the battery and at the SAME time, push the power and the eject to see if this resets the camcorder so it will eject. If this does not work, I'm afraid the unit will need to be taken apart and removed manual. Good Luck

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1. Per the manual on esupport.sony.com
- if the power is disconnected door won't open, and if the battery is the dead the door won't open.
Plug it in and hopefully you can get the tape out.

Did this work?

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Where is the toner cartridge and how do I find it?


Plug the Lexmark 2600 into an electrical outlet and press the power button. Allow the unit to power up. The power button will turn green when ready.


Turn on the Printer and Open the top cover of the Lexmark 2600 by lifting the cover upward. you will find all cartridges down there.



Now you see how to replace them


Remove the black ink cartridge from it's packaging. Remove the tape from the black ink cartridge first and place the cartridge into the left ink cartridge holder. Press the cartridge down into until you hear it lock into place. Close the ink cartridge holder lid by pressing it down firmly. This secures the ink cartridge in place.


Remove the colored ink cartridge from the packaging and remove the tape from the cartridge. Place the cartridge into the right cartridge holder and press down until it clicks into place. Push down the cartridge holder lid.


Close the lid of the Lexmark 2600 and allow the print cartridges to align. The power light will be blinking while the cartridges are being aligned; once the power light turns solid, the printer is ready for use.


Do rate, if found helpful

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1 Answer

I have a Sony Handy CAM 8 CCD-FX310. It will eject, but when you place a cassette in the slot and gently push it closed, the top will not retract down. it makes a slight spinning noise and then ejects...


I had the same problem with a Sony FX410, not much different than a FX310. With my camera all i had to do was to push the top down with a gentle push, it would engage and play and record normal. Don't force it hard, just a light pressure to help the cradle down. Most of these Sony cameras are crappy when it comes to loading the tape, most if not all the Sony's i've had end up with this problem, no matter what model you have. I've taken my camera competely apart and could not find the problem for not pulling down the tape, don't know if it can be a sensor or what, i never could find anything broken or loose or misalign, i oiled all the joints and moving parts with a light dab of thin oil, it worked fine except for that darn cradle not pulling down the tape.
Another thing that causes this is when the tape is to tight? In other words the tape should have a slight **** in it, i once ran into this big problem when the tape would not load and the camera kept ejecting it over and over. It was when i tried a new tape that i noticed how well it loaded yet the other tape wouldn't load. So i pulled out the tape and poked that little hole on the back right below the left hand pick up reel, i then turned the reel with my finger and gave it some slack, not much just enough to see the tape a little loose. I then reloaded the tape and it worked like a charm, seems that if the tape if to tight the camera won't accept it as the reels need to adjust back and forth for a few seconds, its that wacky sound you hear when you load a tape, seems like it has to adjust the tention inside the take up reels. Hope this might help you some?

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1 Answer

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Does the tape have blocking tabs that prevent recording? May be telling you that you can't use that particular tape.

If not take it in for professional repair. I think Sony is in Mississauga.

Andrew in Mississauga :>)

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