Question about Compaq Presario 12XL125 Notebook

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Display off center

I received this Presario 1200 notebook with a broken 6 wire ribbon to the monitor, I've repaired and monitor now works fine, but is off center. It needs to slide down about 2 inches and to the right about 3. Is there adjustments?
Thank you

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Re: Display off center

What resolution are you trying run it at? the presario lappies screen wont centre with any other resolution than 800x600. try it bigger than that and it will appear off centre.


Posted on Feb 02, 2009

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Re: Display off center

Laptops are very hard to work with and are very fragile. You can tinker with the connection and get it to work better but I would suggest that you just buy another monitor for it and replace it. Once the ribbon is broke there is not much you can do.

Posted on Dec 10, 2007

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Presario cq56 laptop have no display

Plug in another monitor on the monitor output - if that monitor works then the problem lies with the laptop display. If the external monitor does not work also then the anomaly lies with the video circuits of your laptop. In either case , repair is expensive and not cost effective - better off just getting another computer.

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Please rate me if it is valuable, Thank you

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I suggest you start diagnosing by using an external monitor, if available.
A VGA monitor.

(It can be a VGA monitor that looks like a small TV, {CRT}, or an LCD flat screen that has a VGA cable attached.
More information on VGA connectors,

Laptop off, and VGA monitor off, connect the VGA cable of the monitor to the Left side of the laptop.
(Rear top port)

Turn the monitor on, and then the laptop.
Do you see a display on the external monitor? (VGA monitor)

Press, and hold down on the Fn key (Function Key), and tap once on the F4 key.

A) If BOTH the external monitor screen, and the laptop screen have the same pinkish display, the problem is the graphics chip. (More on graphics chip in a moment)

B) If just the laptop screen is pinkish, and the external monitor graphics are okay, the problem is inside the laptop display.

1) Could be a loose connection of the Display Panel Cable.
{The Display Panel Cable attaches to the motherboard, and the LCD screen in the laptop display}

2) Could be a bad Display Panel Cable.
Possible damage to the Display Panel Cable is the the laptop display was open.

Look for signs of damage to the sheath of the Display Panel cable.
However the damage may not be apparent. The Display Panel Cable could have been stretched.
(Laptop display open when dropped)
The tiny wires inside the Display Panel Cable could have become damaged.

Testing requires that the Display Panel Cable be removed.
A multimeter is used to check continuity of each wire.

{Multimeter function knob is set to Ohms. 1K or 10K if these settings are available.
The Positive probe lead (Red) is touched to a wire at one end of the Display Panel Cable.
The Negative probe lead (Black) is touched to the other end of the wire.

Analog multimeter needle swings up, you have continuity. Don't worry about the Ohm reading at this point. As long as the needle moves.

No movement? Have a helper gently move the Display Panel Cable around.
See if there is continuity shown, or is intermittently shown.
Indicates a break in the wire.
Solution is to replace the Display Panel Cable.

Same with a digital multimeter. No reading, or intermittent reading indicates a broken wire.

Display Cable Kit - HP Part Number 595196-001
I have seen several listings on the internet.

3) Could be a bad LCD screen.

Check the connections.
Check the display panel cable
If this checks out okay suspect the LCD screen.

Compaq Presario CQ62-238dx Notebook PC - Service Manual,
(Free from HP Support),

Left-click on -
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide

This is a PDF file. (The computer you are using now has Adobe Reader on it, which uses PDF files)
It may take up to 30 seconds before the first page comes up.
It may also take additional time for the file to fully download.

In the Bookmarks menu on the left, click on the + sign to the left of Removal and replacement procedures.
Now click on the + sign to the left of Preliminary replacement requirements, then go on to Component replacement procedures

For additional questions post in a Comment.


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Once after connecting the external monitor, please tsp Fn+F3 Switch between the display and external monitor in the following order:

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Hello there.
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If your Notebook is under warranty HP will repair it free of cost.

Contact HP customer chat center for more information regarding the details of the repair and the procedure for sending the Notebook to HP in case of repair.

For contacting HP chat support click on this link or copy and paste it in address bar of a web browser.

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