Question about Creative Labs Zen Touch MP3 Player

1 Answer

Hard disk prob

Hi.. it was stuck on hard disk problem.. now its on recovery mode and i pressed clean up. and its now stuck onscann dish.. please help !!!!

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  • natemort Dec 06, 2007

    I have the same problem and I don't have my music backed up! :(

  • natemort Dec 06, 2007

    When I click on "format hard drive", it says "hard disk" error. I think that means my zen in broken! :(

  • fogo Dec 08, 2007

    were do i go to get new firmware for my zen touch..??



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Hard disk is bad.
can you format?

  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Posted on Dec 06, 2007

  • Cary Farah
    Cary Farah Dec 08, 2007

    yep hard drive bad



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Hello and Welcome

The symptoms of this error is
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