Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
I bought a Western Digital MyBook (Essential Edition) about a month or so ago. Set up was easy and I moved all my music to it, and also backed up my photos. I used it quite a few times and then was out of town and did not use it for about two weeks. Today I tried to connect it again, and while it will show that a "external drive detected" and my device manager shows WD as a disk drive which is functioning properly and enabled - I am unable to access it. It does not show up on My computer or when I try the Explore function. I have it connected now and the light is glowing - but I cannot access it!! Please help.
Thanks so much.
I HAVE SOLVED THE PROBLEM! or at least this works for my my book 1tb external hard drive. when i initially connect it i get the 'new device detected' pop up thing, but then it doesn't show on my computer. However, I have found that keeping the device pllugged into the computer but removing then replacing the power source from the device causes it to show up. That's all I did, unplug the power cord on the back and replace it. The computer says 'new hardware detected' and 'found my book mass storage device,' then it appears on my my computer tab. Hope this works with you as well!
Posted on Apr 29, 2008
Nice simple solution: Start > My Computer (Right Click) > Manage > Storage > Disk Management > Right Click the My Book > Format > Continue to format disk, quick format is much quicker so I used that. Hope this helps. Nice to see a friendly, knowledgeable forum. Nick.
Posted on May 04, 2008
It's weird, but you need to reset the board on the HD. You can do this by following the steps below:
1) Power off the computer
2) Take out the power to the HD
3) Pull out the USB Cable from the HD & Computer
4) Put the USB cable into the computer & then HD
5) Power up the computer
6) After the computer is fully on - Plug in power to HD
Posted on Dec 26, 2009
Just got a western Digital Harddrive 250 External from a friend to troubleshoot. What I found was a Bad voltage regulator on board. Looking at the circuit board I noticed a very poor design. Im going to try and replace the voltage regulator, but Im thinking I will go with a different power supply. Looks like this could be the probelm!
DId you guys try and remap the drive to another drive letter under My Computer/ manage funciton/ Drive Management?? It could be using another drive that is already mapped?
Posted on Dec 31, 2007
All these solutions got me to the same place, in computer management / disk management , then when i right clicked on the hardrive the "assign new drive letter" was greyed out, so i just had to delete the partition, and then remake the partition, and format. Which i supose wasnt a good solution for someone who is trying to save their data, but then again i didnt need the data, i just wanted to use my harddrive. thanks again for the help!
Posted on Aug 20, 2009
Check out this post on self help especially if it is the power with the system and not the drive itself. I am going to do this because when I hook up my WD 250 gb drive the drive doesn't appear on the computer, the light blinks, and i don't hear the spinning of the disk inside.
Posted on Mar 13, 2008
To solve the problem where the hard drive doesn't show up and it's worked before; specifically to the 'SimpleDrive' external 1TB HD I found that the only way I got mine to work again was to unplug the power source from the back of the hard drive and then plug it back in with the computer on. IMMEDIATELY it responded. I dont know why it wouldn't respond when I rebooted the computer, or replugged back in the cable that connects to the computr. I tried those ways a million times and it did't work.
Posted on Jun 22, 2010
I checked with disk management
drive is shown there but drive letter is not assigned then i have to assign drive letter manually
n even while transferring files it does not support long file names
Posted on Jul 06, 2008
Problem SOL-VED!! (For me anyway, and I ain't no tech-head - just an Irishman who thinks a 'puter is a bag of spuds!
Like others, it would not show on 'My Computer' though it showed as 'working properly' in Device Manager. Windows 7.
My 1 TB NEW Touro Hitachi wouldn't show after I cancelled a 'partition-clone' that was in progress. Shook it, kicked it, kissed it, after I found the solution.
If you're lucky enough that it shows in Device Manager, Right Click it,
go to Properties
Unplug it and re-connect it
Go to Control- Panel
Computer Management - Storage - and Disk Management
There are several windows there (lotsa blue) and I can't remember how and where, but I found the little sucker and right-clicked it, and then selected the 'Volume Simple - Basic' and that showed up in my 'Computer'. I had to rename it, as 'Touro' was replaced with the 'F' Drive of my computer - your's might be D or E - I have several internal drives, hence the 'F'.
Maybe someone can fill in the last part of this solution mentioned above (around the blue bits) but I think you'll find enough before that to take you to the recovery.
YIPPEEE!!! Let me know - John South Australia
BytheWay: I only purchased the Touro because (although more expensive) it was rated as the BEST and most reliable - then I found out the company had been taken over by Western Digital who were rated the WORST. I had one of theirs - a WD 1TB - used it once to back-up and a year later went to do a reinstall and it had died in the meantime - already out of warranty; and into the bin. [b]Never again![/b] Next time I'll take my chances with the cheapest on at the store!! :bounce:
Posted on Apr 08, 2016
Ya you can get your hard drive showing and recovering by this link
Posted on Nov 27, 2014
When i tried nformby's way I got to the end then it said, "The option cannot be completed because the disk is not initialized." HOW DO YOU FIX THIS?!?!?!?
Posted on Jul 06, 2010
It could be your usb cable i had the same problem but now i solved it by using my ps3 usb cable instead
Posted on Sep 10, 2009
Had a similar problem trying to hook up my external drive It was showing up in device manager but not in explorer. i followed the advice of grandin (Solution #9) and it worked straight away!!!
Posted on Aug 16, 2009
Same problem - the drive works fine, just doesn't assign a drive letterautomatically. Assign an unused letter manually using Disk Management,and it works great. Too bad WD doesn't post this solution for thenovices among us.
Posted on Jun 01, 2008
Just acquired one of these drives going cheap on ebay and had the exact same problem. At first I was disappointed but didn’t complain too much as I thought the price was too good to be true. However, after a quick google, I discovered that it’s a common problem even with brand spanking new models so I had a little tinker and can say that Solution #4 above from DGH9 is the way forward. For those of you using XP, right click on ‘My Computer’ and select the ‘Manage’ option, then right click on the new ‘disk’ at the bottom of the screen and I can’t really remember the next steps but they must have been fairly intuitive for me to end up assigning a drive letter to the unit. As I had intended to use the drive as mobile storage between home and work I’m not too sure if I will have to repeat the process on every computer – I hope not.
Posted on Apr 25, 2008
This is a common fault with WD Hard drives, I would return it if i were you and get another.
Posted on Dec 18, 2007
Mine worked with soltion#9 from Grandin. thanks
Posted on Dec 10, 2009
Even I had a similar problem with my 500 GB WD.
When I looked at the Device Manager -> Storage -> Disk Management, i could see a volume but drive was not assigned to it. So, I assigned a drive name and my external drive started showing up.
Hope it helps.
Posted on Dec 03, 2009
posted on Apr 29, 2008 worked for me to
Posted on Mar 15, 2010
My External hard drive can't be seen any more used to see it auto or click START > COMPUTER .(vista)
Posted on Jan 19, 2010
Even with solution 9, i am not able to delete the partiton, please i need help i have tried all the ways is described above but all the options is greyed out such as
Change Drive Letter and Path
or delte the partition!
Posted on Nov 02, 2009
SOURCE: mybook essential edition
Hi, As I have responded to a similar post, this is a common problem with external storage. Based on your post/description: 1. Your laptop does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the WD500GB itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it directly inside a desktop either as IDE or SATA and run manufacturer's diagnostic and/or third party recovery software; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.
Posted on Sep 03, 2007
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Posted on Jan 02, 2017
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