Question about Panasonic KX-FL511 Plain Paper Laser Fax

2 Answers

Clear Vertical lines

The documents come through the lines just fine, but there's a vertical line that nothing shows up in. It cuts through numbers and words that I very much need. Help!!!

Thank you!

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  • RISTyler Dec 05, 2007

    Well, I don't think I was clear enough and that's my fault! I was typing in a hurry!!!



    The Fax machine is in another branch office . When I recieve the faxes they send, there's the clear vertical line. This only happens when it is from their fax machine. I was wondering if it may have something to do with the scanner in the machine, and if there's a way we could clean it.



    I couldn't find anything on the Panasonic website... uuugh

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In a pinch, you can take out the toner cartridge and shake it side to side (gently), then put it back in the machine. This will also help isolate if it is the toner cartridge or not. If it clears up after you do this, you will need to get a new toner cartridge.

Posted on Dec 05, 2007

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It sounds like you need a new cartridge. I am not familliare with that product, but I would strongly suspect the drum or toner cartridge. They may be all one.
Often those cartridges are very low on ink and do not display a message to that effect

Posted on Dec 05, 2007

  • Rick Kasper Dec 07, 2007

    Sounds like the sending fax has a problem with its scaner.

    May be as simple as some white out on the scanner glass.

    Or there are some segments of the scanner not picking up correctly, which would require a sevice call.

    Yeah, I had assumed the way you typed it the first time that you had problems with the faxes printing out on your machine.

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