Question about SanDisk Sansa E280 MP3 Player

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Sansa e280 How do you unfreeze a sansa e280 with put taking out the battery?

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  • CaptPenguin Dec 08, 2007

    I have a sansa e280 and I'd like to use it in MTP mode with rhapsody 4. Rhapsody detects the device in MSC mode. In MTP mode, rhapsody doesn't see the device. Or at least doesn't make it visible. I've been through the suggestions @ rhapsody. Updated Windows DRM, patches to WMP 10, and I've even updated the firmware on the device. Still no joy.

    Any ideas?

  • abrahamhas Dec 09, 2007

    my problem in my mp3 player is that when I connect it to the internet, to save music, video,and picture, to my mp3 player, but it freeze, and turned off by it self.

  • lifesaver Dec 18, 2007

    I plugged my e280 into a mac as assumed it was compatible and now my mp3 is frozen with blank screen and won't do anything? what can i do?

  • breeXlikeWOA Feb 02, 2008

    i was listening to a song and i went to turn up the music and it froze. The colored screen is still glowing after 2hrs.. What can i do to unfreeze my sansa e280?

  • Anonymous Feb 22, 2008

    when the sansa restarts and it says refreshing data base the bar goes 2/6ths of the way and stops. It will then stay like that until the battery dies. even when you try to recharge the battery the bar goes 2/6ths of the way and stops.

  • Bernardsc Apr 02, 2008

    It run great until one day i went to "My Documents". In the music directory most files i could find, but when i wanted to look into the video folder there was suddenly a great disturbance:
    The sansa screen was alight but blank and clear of any image or word.
    Also the sansa folder disappeared in "My Documents"
    Re-plugging the cable and using the control panel to "add hardware" did not work out too.
    Like dead, but screen is well lid.
    Any suggestions or similar things happened to you?

  • joran Apr 02, 2008

    I got a new sansa e280 and it works very when I saved songs. But when I downloaded the sansa media converter software, my sansa freezes and the computer does not recognize it anymore. I tried to pull it off and plug it in, the computer says that the device has malfunctioned and is not recognized. Any help please!

  • Rasz Apr 02, 2008

    I was trying to add new music via Windows Media Player, and wanted to subtract and add some songs to my Sansa, and I accidently unplugged the sansa and is frozen on a grayish white screen and is still on, how do i go about fixing this problem.




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My screen has been frozen since yesterday... i tried everything to no avail. Just held menu for about 15-20 secs and it fully reset and is now working. thanks

Posted on Aug 05, 2008

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Try pressing the Menu button for 15 seconds - it worked for me.

Posted on Apr 21, 2008

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For CaptPenguin. Hope this one helps out. WE could install the driver for the MTP device manually you can follow these simple basic steps.
*Make sure the player is connected to the computer while performing these steps*
1.Go to Control Panel then open the Add Hardware this will open the Welcome to the Add Hardware Wizard. Click Next.
2.The choose Yes I Have already connected the hardware then clicn Next.
3.Choose Add a new hardware device then click Next and then choose Install the hardware that i Manually select from the list ( Advanced ) then click Next.
4.Scroll down and locate MTP or Portable Devices then Click Next.
5. Choose any of the following on the Manufacturer and the other window beside it. Then click Next.
6.After clicking on Next this will install the driver for you MTP device.

*For best resilts i suggest installing Windows Media Player 11*

Posted on Dec 08, 2007

  • Micheal Thompson
    Micheal Thompson Dec 14, 2007

    @abrahamas : please reformat the player using this steps. Perform recovery mode on the player. When in recovery mode connect the player to the computer and create a file named sansa.fmt and apply the file inside the 16MB Format . The file would reformat the player.After that try transferring songs to the player in any way you want.


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1 Answer

Sansa e280 was charging on the computer and computer died, now mp3 player won't turn on anymore, even when charging

Hey its Sunil here....
Just open the back panel of the Sansa... Take out the battery & replace it and switch it on...

Feb 18, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Complete freeze to my sansa e280 8.0gb sandisk

take the back of the unit off with the very tiny 4 phillips head screws and remove the battery, then put it back in and see what happens, if it's no netter buy a new battery from Amazon there short money and come in a kit with 4 new screws and a screwdriver

Mar 20, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280 not starting

Try pushing and holding the power button down for a minute, this may reset it, if not take out the battery from the back via 4 small phillips screws, and keep it out for at least 30 seconds than put it back and see what happens, these are replacable if needed from Amazon for short money.

Feb 26, 2009 | SanDisk Sansa E280 MP3 Player

2 Answers

My Sansa E280 mp3 player Keeps freezing everytime I go under my "unknown" section. It says Bad Track for most of the songs in that section and it freezes. Also in my unknown section most of the songs won't...

What I would recommend you to do is to format the device...Keep in mind that formatting the device will delete everything you have in that device....if that doesnt work...go to the sandisk website and download a firmware upgrade for your device...I am sure that will take care of the problem you are having...
Thank you

Feb 24, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280

getting warm is normal I've never seen one get HOT, you can pull out the battery from these players very easey by removing 4 screws from the back of the player take it out for a minute and this should reset the player, if not you may need a new battery these are on Amazon for short money.

Oct 16, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280

Each time I start my Sansa e280, it goes into REFRESH DATABASE mode which takes up to 8 min to complete. Once the R.B. is comleted, the player works OK. How can I disable this operation?

May 30, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer


this happened to me. have you tried removing the battery and pluggin it back in? you have to take off the back first, but it fixed mine

May 12, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa Media Converter

I had this same problem
What i did was go to an other computer and poped in the cd for sansa media converter and downloaded it.
If that dont work go to my computer and click on sansa e280 and format it.NOTE: this will delete EVREYTHING>

I hope it helps

Mar 19, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

New sansa e280 frozen!

Press the Menu button for about 20 seconds and it will turn off. Try restarting it.

If that doesn't work, download the firmware from Sandisk's site. Flick the hold switch over, press the record button, and plug it into your computer. That will start recovery mode. Open the firmware and install it.

Jan 13, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280 froze

It is probably because you have folders inside of folders inside of folder... i just had the same problem and copied all the songs in a folder into the main folder IE
dont do this
sansa>music>artist>album>music file
do it like this

Dec 04, 2007 | SanDisk Sansa E280 MP3 Player

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