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you have an obstruction either a piece of paper between the rolllers or the secondary feed rollers are not turning.... open the machine and follow the feed path ...take a piece of paper and manually feed the paper with the machine in the off position look at the feed rollers then the secondary rollers( usually two small rods with rubber sleeves kissing each other ...if you can look at the sides on the machine( inside the cover) see if the gears ( usually white ) can turn or mesh correctly... if you do not see any obstruction then these rollers are not turning when they are supposed to when you press the print button. 90 percent of these problems are paper jams if no jam something is not activating the feed rollers
Ok,the problem normaly with this model is in the feeding of the paper.For some or other reason the paper is moving to slow threw the machine and then the machine detect it as a longer size paper.
Clean the rollers that pick the paper up and clean also the sepatation rubbers under neath the paper pick up rollers.This rubbers is called the separation pads.
To clean this rollers,remove the cartridge and you will see the feed roller at the back.
I think what happened with the move the machine might collected dust and now the rollers are slipping.
The ADF feed-in rollers need to be cleaned or replaced. Try raising the ADF lid and clean all the feed rollers with a soapy solution and cloth. If the problem persists, the rollers and double-feed prevention pad should be replaced.
Sounds like the separation pads in the paper tray are worn out. You can contact Brother and purchase the parts from them. It should be less than $10. as long as the paper is being pulled from the tray it sounds like the rollers are okay.
When you hear the fax signal press the start button on your machine. If this does not work attempt to just make a copy of a document without sending to test the document feeder - help the document by gently pushing the document into the machine when it should be feeding. If you can feel the machine trying to grab it but it doesn't have enough strentgh or it will feed with your help then the feed rollers are probably dirty and you may be able to open up the top cover and clean the rubber rollers with alcohol or degreaser. If the feed rollers do not even turn when trying to make a copy then you may have a motor, belt or clutch problem. If it copies well but will not send, then you will probably have a modem or fax lead problem. Try a new fax lead.
Yes,but the most imported part for dubble feeding is the sepatation pad,this white pad is on the lower part of the docfeeder and work with the feed rollers,fist make sure that pad is clean before you replace the rollers,and then replace the pad.
Check your feed rollers that feed the blank paper into the machine. Take a flashlight and watch the rollers to make sure the rollers are spinning and trying to feed the paper.
If the rollers spin, and it doesn't pull the paper in, then your feed rollers are either worn or dirty. I would try cleaning the rollers if they are slipping on the paper. My suggestion would if you can find this cleaner called GOO GONE. This is a bio degradeable product that won't dry out the rollers and it will clean them.
Put some goo gone on a paper towel, and see if you can clean the rollers.
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Hope this helps.
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