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There should be a closed caption button on your remote control. You will want to go into the CC settings and turn off the TEXT mode as that is whats causing the black box to appear. Please take a few moments to rate my answer.. Thanks..
Check your closed-caption settings. You will probably find that you have captioning on and set for "text" mode. Turn it off and the problem should go away.
What's happening is that with text mode on, the set clears an area (the black box) for text to be displayed, but there's no text. On channels or programs where captions aren't being broadcast, you don't have this problem. Most TV remotes have a button for quick access to caption settings, so it's easy to get this turned on without knowing it. Then you're suddenly facing the black box.
Please take a moment to give this solution a fixya rating if it gets your box cleared up, and thanks for asking here!
Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).
This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.
Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.
My mother-in-law had this problem on a Quasar for two years before she finally mentioned it. The rectangle is a text box for closed captioning or for a demonstation list of features, but without the text. I restored the factory presets and poof... problem solved.
Look in the manual and find how to restore the factory settings - it will probably be some weird combination of buttons that you would never guess. On her set, which has a built-in VCR, it was simultaneously pressing "play" and "FF" (on the set, not the remote) for five seconds until the set powered down. Yours will probably be something different but equally odd. That should get rid of the black rectangle. Then you go through the initial setup and you're back in business.
Just happened to see your black box problem associated with your T.V.; Thought I would pass along an idea for you to check into, and let me know if it helped...Check into whether or not it has a onscreen text block mode, if it gets into this mode by accidentally pressing the wrong buttons on the remote and or TV, it could and I have seen, at least with zeniths, a big black box which will cover the whole screen except for a 2 to 4 inch border around the box and outer edge of the screen...if this is the case, find someone familiar with the correct setting for the set associated with this problem, and get it back into the right mode....Hope this helps..T.