Question about Olympus Stylus 770 SW Digital Camera

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Olympus Stylus 770SW error message

While snorkelling, my Stylus 770SW started flashing an error message:
"Card Cover Open" and then "please check card cover".

The card cover is not open. Neither is the USB cover. There was no water inside either compartment, totally dry.. Changing batteries doesnt do anything. Manual is no help.It almost seems intermittent at times.

Any ideas?

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  • 2Gringos Dec 05, 2007

    After reading that, I realized that there's no way Olympus could cover the camera under warranty if it's got moisture in it. Even though it was their seals that leaked. Basically, they have no control over how the owner maintains the rubber seals.

    But basically, this is not a good design for an underwater camera. It has too many places to leak. It's just a matter of time.

    To be honest, I don't much like the camera anyway. The telephoto is useless. I have not managed to get a single good shot with it yet. There's no way to lock it into infinity focus mode. It's no good in low-light situations, either. And that "My Favorite is Empty" function is annoying. I did not buy this camera as a favorite photos storage and display device. The lack of a viewfinder is a mistake. It's a "point and pray" camera.

    I am going back to Sony's. I have four digital Sonys and they have all been great. I only bought the Stylus 770 because I boat and fish a lot, and the supposedly rugged and waterproof design appealed to me.

    After reading the post about warranty, I figured I had nothing to lose, and I opened the two covers, removed battery and memory card, put it on a plate in the oven at 170 deg. with the oven door cracked open for about three hours. Took it out, let it cool, and now it's working again. But I don't think I will take it underwater any more. A shame, I got some good photos of a shipwreck site yesterday before it started misbehaving.

  • Anonymous Dec 31, 2007

    have been using the camera above and below water for several months. Took picture just after xmas and downloaded them ok. Next day with a fully charged battery went down to the beach and camera would not start.
    When I pulled batter out there was water on it. Cannot start camera. Interestingly the manual indicates that water within the battery cavity is not abnormal (p62 'Important information about water and shock resistance under the 'After Use' section).
    Service centre is closed for xmas New Year, but I'm not looking forward to the service call.

  • hastipasti Jan 06, 2008

    During my August vacation I went to Dubai and used the camera at the beach and took it underwater, we messed around with the camera in the pool, at water parks, and it was OK. Yesterday I took it underwater with my friend in a pool and it turned off. I figured the battery was empty because it was running low ... we charged it for about half an hour and took it back and it kept turning off and on ... Then sometimes the screen wouldn't turn on but it would take pictures, or the entire camera would only turn on if I held it sideways, implying there was water somewhere inside. I don't understand, I took a basic underwater video, nothing crazy, and it got messed up? In Dubai we messed with it so much and nothing happened.



1 Answer

After only 15 days mine did the same thing. I called the dealer Olympus and they gave me a RAN number and told me where to send it. I got a call about a week later. They said because the camera had moisture inside I was not coverd. The best they would do is mail me a rebate card for 25 dollars off my next purchase. I was like WTF. The woman said sorry but that was all they could do. When I asked to speak to manager she hung up.

Posted on Dec 05, 2007


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I took some sample pics, download to comptuter, replaced card in camera and was delighted to find them still visible, and no card error message came up.

I hope this is a permanent solution.... and will have to check again when I have a chance to download again.

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