New ink cartridge won't print

Smash printer with axe or sledgehammer. Grin maniacally. After researching on internet,go out & buy new printer that allows you to print till empty & refill again! Obviously not a Lexmark...

TRY CLEANING THE INK CARTRIDGE. If it doesnt work, go to service center with the printer.

Hi,
No many of the printers will need to have both the color and the black cartridges to work...
You will have to purchase and install a new cartridge to get it working correctly.

heatman101

You might have to uninstall and reinstall your printer on your computer hope this helps Merry Christmas

Hi:
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.

Some simple things to try are :

1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.

If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.

Are you confident the new cartridge is full and in-date? Can you confirm that the old cartridge was not removed until immediately before the new cartridge was installed? Did you remove the yellow tape from the new cartridge before you installed it? Was the black cartridge change properly completed such that an ink charging cycle occurred? Have you carried out any head cleaning cycles? If not, do it. Have you done a nozzle check print? If not, do it. Any sign of black ink? Yes, but not perfect? If not, do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.

If you have already done lots of head cleans with no result, and you're sure you have a good ink cartridge properly installed, then there are other things we can try - assuming other solutions haven't worked either. Report back on my queries etc.

Did you pull the plastic tape off of the cartridge?

I just installed a new black ink cartridge and it won't print. My new color one will. It worked fine until it ran out of ink and I replaced it with a new one.

Yes, this printer has fixed printheads and must have ink in each color to prevent damage to the printheads. Even when printing black only each color is spit in the servicing area to keep the printhead unclogged.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Run the cleaning process a couple of times.  The printhead might have gotten sucked dry.