My printouts are faint and have thin lines running throughout. Is this from a bad toner cartridge? The user manual recommended cleaning the long strip of glass which is almost impossible to find. Any suggestions?
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If the lines only show up when you scan or copy then your scanning platen is dirty (the glass plate) If printing from a computer also has lines then its either a dirty or scratched drum in the toner cartridge or a bad fuser. If you have a spare toner swap it to see if it resolves the problem. If it doesn't then its probably the fuser.
90% or more of the time on this printer dark lines are coming from your toner/drum cartridge. You can verify this by changing cartridges if you have a spare. If you don't then remove the cartridge and look at the colored cylinder in the cartridge and see if the same "lines" are on the cylinder that are on your prints. This will tell you for sure that the cartridge is bad.
The green light blinking means that it is accepting or printing data. But, the red light is for the error messages. This blinking means there is a toner problem. 1. remove toner cartridge from printer and gently shake to redistribute any that is left, or 2. You simply have to replace the toner cartridge with a new one - this one has been exhausted.
Was the toner remanufactured/ compatible? Sounds to me like the doctor blade in the cartridge is 'gummed' up and not allowing the toner to flow evenly across the Developer roller......try another cartridge
Maybe the toner is low... According to the manual, a blinking red light:
• A minor error is occurring and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes printing. • The toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See page 8.3. • The toner is totally exhausted. Remove the old toner cartridge and install a new one. See page 8.4. • The toner cartridge reached the end of its life.