Question about OKIPAGE 10ex Led Printer

1 Answer

I get a message of toner empty on my Okipage 10ex.

Installed new toner cartridge, but get same message.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    Visited the website for 3 consecutive days.


    An expert who has answered 20 questions.

  • Contributor
  • 40 Answers
Re: I get a message of toner empty on my Okipage 10ex.

You need to reset the toner count using the support software that comes with your printer (2 cds come with printer -1 driver cd and one with supplementery software)
Hope this helps

Posted on Jan 09, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Black cartridge error

First, check to see that a toner cartridge is in fact installed.
Open the toner access panel and remove the cartridge.

Check to see if it is indicating that it is empty. If so, replace the toner cartridge and wait for the error message to clear as the machine prepares the new cartridge for printing.

Dec 20, 2012 | Lexmark X4650 InkJet Printer

1 Answer

Cartridges error on a lexmark

Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.

If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:

Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.


1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Printers & Copiers

1 Answer

Ricoh CL4000DN. I recharged the magenta toner using the OEM cartridge. I replaced the chip as instructed and all elements snapped together without difficulty. However, now there is a "check toner...

Hi, the chip on those toner bottles stores information about how much toner is left, so once that chip registers an empty toner bottle, it won't work even if you attach it to a new toner bottle. You'll need the chip from a new toner bottle, or one that hasn't registered no toner.

Jan 22, 2011 | Ricoh CL4000DN Laser Printer

2 Answers

How to solve CRU Fuse error ?

Check the TONER Cartridge and Reinstall it

CRU Fuse Error
Means : The toner cartridge is not installed correctly

You can set the machine to ignore the “[Toner Empty]”
message and to continue printing incoming faxes.

Ignoring the Toner Empty Message

1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button < or > until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button < or > to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

Jan 21, 2010 | Samsung SCX 4521F All-In-One Laser Printer

2 Answers

I have a 10 ex laser printer from okidata. the problem is it prints lite on the right hand side (about 2 inches of the whole paper) would this be the drum? thanks

This is sometimes just the toner not being even in the cartridge. It can also be a problem with the image drum or fuse wire unit.

If you take the toner cartridge out and gent shake it side to side this will redistribute the toner in the cartridge. Put it back in and do a test print to see if that fixed your problem This should only happen when the toner gets low. You can get this from moving the printer printing most things along one side and other pretty normal stuff.

If after this the image is still light on the one side then it can a problem with the image drum or fuse wire. they are just as easy to replace as the toner unit but tend to be worth more. The wire is not that bad but still can be a few $$ and is rarely the problem. If it looks like the problem is in the image drum then I'd check out replacement cost of a laser printer. There are some pretty capable printers selling for pretty cheap these days. An image drum is worth about $125 and up and the fuse kit about $120

Aug 22, 2009 | OKIPAGE 10ex Led Printer

1 Answer

Toshiba E-Studio 202L cartridge does not match manufacture

Did you replace the waste (used) toner cartridge or the empty toner cartridge? These copiers have 2 "cartridges" .... one is waste (used) toner, the other is "new" toner for copying / printing etc. Some newer copiers have All in One units....Drum, New Toner, Waste (used) Toner. If you replaced the Waste Toner container (or dumped it) that should reset the code or error message.

Jun 23, 2009 | Toshiba e-Studio 202L Copier

1 Answer

Toner Cartridge empty

does the display come up as "toner empty x"? what is the last character after the toner empty ?

where x is:
c=cyan= 6,600 pages
m=magenta=6,600 pages
y=yellow=6,600 pages
k=black=10,000 pages

Jan 06, 2009 | Brother MFC-9420CN All-In-One Laser...

2 Answers

Empty toner

usually new toners come sealed, you need to pull off this plastic seal. once installed shake it a little in case toner is clomped together

Jan 05, 2008 | Brother MFC 8600 Laser Printer

2 Answers

False Toner message

Are you using genuine HP toners? If not HP puts a chip on there cartridges that tells the machine it is a new cartridge. Some generic toners do not replace this chip therefor giving you this false message.

Jun 21, 2007 | HP LaserJet 4600dn Color Printer

Not finding what you are looking for?
OKIPAGE 10ex Led Printer Logo

Related Topics:

119 people viewed this question

Ask a Question

Usually answered in minutes!

Top OKI Printers & Copiers Experts


Level 3 Expert

1113 Answers


Level 1 Expert

38 Answers

Dominion Computer...
Dominion Computer...

Level 2 Expert

269 Answers

Are you an OKI Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides