Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer doesn't start

When I select the any cycle the washer locks and then unlocks the door and stops. what can I do?
Is this repairable?

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  • tigerrboy Dec 05, 2007

    My washere starts and runs for 20-30 second filling with water and then shuts off. I checked the water inlet valve but it looks clean. The door locks and unlocks also. I tried to fill by manually turning the timer dial several times. I got the washer to work a few times like this. What should I check or replace?



    The machine is the older MAH3000.

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Faulty pcb programmer.

Posted on Dec 27, 2007

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1 Answer

Control lock light is on , toke door lock off once cleaned it put it back on and it worked now its on aagain and washer wont work


1 close washer door and dispenser drawer
2 select Clean washer cycle
3 Press start/ pause
The basket will rotate,then the door will unlock,lock again,then the cycle will continue
Water should come in and run a short sensing cycle about 3 minutes
4 This will determine item in the washer
a if no items are detected it will move to step 5
b if item are detected wash any control lock light will stay on door will unlock open and remove any garments
If b pessnpower to cancel f code then repeat 1,2,3
Once cycle begins allow it to finish
5 after cycle is complete leave the door a jar to allow for venting and drying of interior
Only use HE high efficiency detergent

Jul 05, 2015 | Whirlpool GHW9100L Front Load Washer

1 Answer

Washer wont complete cycle


Sound like the control board is bad

Jul 25, 2012 | AEG Lavamat 72640 Front Load Washer

1 Answer

The door wont open . I have tried to put it on for a cycle and you can here the the water for around 5 seconds then it stops and does nothing.


Check and make sure your pump or filter is not clogged, then next I would suspect you have a faulty door lock mechanism
More common issues with the door lock.
Is water hooked up to the washer?

The door will remained locked while draining water. If during installation the washer was plugged in and turned on without water hoses attached, the washer may attempt to drain for 8 minutes before the door unlocks. Let the washer run until the door unlocks. Do not turn off the washer or unplug the washer.
Does water remain in the washer after the final spin?

If water remains in the washer after the final spin, then the door will not unlock. Select Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle. For models that have Rinse/Drain & Spin, push the Extra Rinse button to turn off the rinse to remove excess water.
Is the door locked and the Add A Garment light on?

If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?

If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
Trying to gain access into a locked door can be a bit frustrating. Upon researching your question I found some links that may help you unlock your washer door. I attached all links below. I hope this helps!
http://www.managemylife.com/mmh/questions/204092-how-do-i-get-the-door-open-on-my-kenmore-washer

http://www.managemylife.com/mmh/questions/220303-does-front-loader-door-open http://www.managemylife.com/mmh/questions/134692-why-wont-the-door-open-on-my-kenmore-frontloading-washer

Jun 10, 2011 | Washing Machines

1 Answer

I load the clothes into the washing machine, I turn it on select cycle and the door locks and will NOT unlock. The door will however unlock after the cycle is finished.


Not sure if you're unable to open the door AFTER you stop the cycle. That may be normal operation as a safety measure (won't open until after your cycle has completed). However, if your model DOES allow for opening the door during cycle operations then your electronic door lock may be defective.

Mar 08, 2011 | LG WM-2277HW Front Load Washer

1 Answer

The washer was running and it stoped, it didnt drain and the door is locked.


press/hold stop/clear
then select drain/spin
press start
allow unit to complete cycle, door will unlock.

Feb 17, 2009 | Kenmore 43142 Front Load Washer

1 Answer

Control lock light will not go off.


Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Control Lock


Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Control locked


Hold the 'options' and 'select' buttons down at the same time for several seconds, the thing will unlock.

And rate me pl..................

Jun 14, 2008 | Frigidaire GLTF2940ES Front Load Washer

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