Question about Canon PowerShot SD550 / IXUS 750 Digital Camera

2 Answers

Device Driver Software Not Installed

I plug the camera into the USB cord and then into the port I get the message that the device driver software was not installed. It doesn't seem like my computer recognizes the camera, as it doesn't show up as a device with removable storage. As a result I am unable to upload any pictures onto the computer...

I've owned this Powershot SD550 for over a year now and I have had no problems until now. I reinstalled the software package and still got the same error. If anybody has a solution to this I would be very, very grateful.

Posted by on

2 Answers

Re: Device Driver Software Not Installed

I struggled for a while with same problem. Tried un-successfully to re-install drivers myself. Vista was saying that the driver was missing, with the yellow exclamation mark in Device Manager in Control Panel.
Solution turned out to be easy, just right clicked the camera in Device Manager and UN-INSTALLED it.
When I next connected camera, Vista treated it as new device and automatically installed drivers, now working ok.

Posted on Mar 02, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 48 Answers
Re: Device Driver Software Not Installed

Invest in a $10 USB memory card reader and simply take your card out and plug it in. The PC will read it as a drive and it's a simple drag and drop to get your pictures onto the PC for editing and printing. Much better than trying to trouble shoot driver issues.

J. DeRuvo
Digital Camera HQ

Posted on Dec 04, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Can't transfer or view images from camera to computer. All USB ports are working on computer. Double checked connections. Get following messages: 1. installing device driver software 2.searching...

Consider NOT connecting the camera to the computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.

Dec 16, 2010 | Sony Digital Cameras

3 Answers

I'm needing a driver for my FE-280

To read the manual you will need Adobe Reader (free)
If needed, use the Get Adobe Reader Button on the following link

Instruction Manual from the following link documents software installation and use.

This is not a driver per say but it appears to be the software you require. It is listed as Vista compatible

I hope this is the complete software however I belt it inappropriate for be to register for the software since I do not own the camera.

Jan 04, 2008 | Olympus FE-280 Digital Camera

1 Answer

Windows doesn's recognize camera, device manager says no driver

Hi -

Have you tried another USB port? Sometimes, they can act goofy.
Also be sure your anti-virus isn't blocking any part of the installation.

Here is a link to the Samsung troubleshooting guide for your camera.
You can probably download the most recent driver from that website as well.
Perhaps they have a better or newer version than what came prepackaged
with the camera (just because a camera is a new purchase does not mean
the software it came with is the most updated).

I run WinXP home edition, so I am not familiar if there are any differences in the professional version regarding software installation....

Good luck!

Dec 17, 2008 | Samsung L100 Digital Camera

1 Answer

Can't download to my pc from my canon powershot A720 IS

Have you installed your camera software?(driver) If you have try a different USB port.

Aug 15, 2008 | Canon PowerShot A70 Digital Camera

1 Answer

Vivitar 3 in 1 Mini Digital Camera Error

Never buy vivitar - you are wasting your money!!

Jun 16, 2008 | Digital Cameras

1 Answer

Vivitar 3 in 1 Mini Digital Camera Error

Remove all Camera Software.
Assuming you have a Windows Computer when the camera is plugged in and in the upload mode
The computer will recognise it as a new device in My Computer.

Jun 07, 2008 | Vivitar ViviCam 35 Digital Camera

2 Answers

Connection between camera and computer

What operating system are you using? Is you camera connected via USB? Have you tried using another USB port? Did you make sure to install the software before plugging in your camera?

Generally if you are running Windows 98, you will need to reboot after installing the software to even have a chance of the camera being recognized correctly.

If you are running Windows 2000, XP or Vista, the camera should be recognized and a driver installed or searched for from the CD software you installed before plugging in the camera.

Sometimes if you plug in the camera first without installing the software, the PC finds a new device with no driver. You can see this by going to Control Panel -> System -> Hardware -> Device Manager and you should see and exclamation on a device in the list. You need to remove this item and reboot your PC.

Now install the software first and when the install is done, then plug in your camera. Generally this works out pretty well.

Apr 29, 2008 | Canon PowerShot A80 Digital Camera

1 Answer

Usb device not recognize

Try going into your control panel I JUST DID THIS!!!! because i had the same exact problem and it was killing me. Select your systems folder and click hardware you will see driver singing button click it and select "ignore install the software anyways" and that is it. it worked immediately after that simple change.

Apr 28, 2008 | Digital Cameras

1 Answer

Device Driver Software Not Installed

I haven't tried this yet, as my wife has the camera, but I found this on another website. Hope it works.

Mar 06, 2008 | Canon PowerShot SD750 / IXUS 75 Digital...

1 Answer

My camera won't upload

It's an improperly installed driver for you device. Try going to safe mode and reinstall your camera drivers. Then try plugging it in first while the computer boots to see if it recognizes the attached camera...

Dec 10, 2007 | Canon PowerShot A85 Digital Camera

Not finding what you are looking for?
Canon PowerShot SD550 / IXUS 750 Digital Camera Logo

505 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Digital Cameras Experts


Level 2 Expert

246 Answers


Level 3 Expert

2598 Answers


Level 2 Expert

68 Answers

Are you a Canon Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides