Question about Canon PowerShot SD550 / IXUS 750 Digital Camera

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Device Driver Software Not Installed

I plug the camera into the USB cord and then into the port I get the message that the device driver software was not installed. It doesn't seem like my computer recognizes the camera, as it doesn't show up as a device with removable storage. As a result I am unable to upload any pictures onto the computer...

I've owned this Powershot SD550 for over a year now and I have had no problems until now. I reinstalled the software package and still got the same error. If anybody has a solution to this I would be very, very grateful.

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I struggled for a while with same problem. Tried un-successfully to re-install drivers myself. Vista was saying that the driver was missing, with the yellow exclamation mark in Device Manager in Control Panel.
Solution turned out to be easy, just right clicked the camera in Device Manager and UN-INSTALLED it.
When I next connected camera, Vista treated it as new device and automatically installed drivers, now working ok.

Posted on Mar 02, 2008

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  • 48 Answers

Invest in a $10 USB memory card reader and simply take your card out and plug it in. The PC will read it as a drive and it's a simple drag and drop to get your pictures onto the PC for editing and printing. Much better than trying to trouble shoot driver issues.

J. DeRuvo
Digital Camera HQ

Posted on Dec 04, 2007

  • James DeRuvo
    James DeRuvo Dec 18, 2007

    Adidav. I'm a tad confused as to why you deem this solution as inappropriate. It's a fact that simply plugging your card into your PC via a USB Memory card reader is the fastest and easiest way to transfer your photographs since the PC will read the card as a drive. From there, it's a simply drag and drop.

    The only other think you can check is in device manager to see if Windows has turned off one of your USB ports. This is a power saving feature of the OS.



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Posted on Jan 02, 2017

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