Question about Tomtom GO 910 GPS Receiver

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Tomtom support Does anyone know of a way to contact Tomtom. I have tried their site, duly signed in (which uses my e-mail address), and written my question, and tried to send it. I get a response that says "e-mail needs a value", and then wipes my message. There is no box to add an e-mail address, they know my e-mail address because I have to use it to sign in! I have very little hair left as I have pulled what little I had out in frustration! Can anyone help, with the contact, the hair is beyond hope?

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Re: Tomtom support - Tomtom GO 910 GPS Receiver GPS Devices


Posted on Dec 16, 2007

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Re: Tomtom support

Try their customer support phone numbers found here:

Posted on Dec 15, 2007

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1 Answer

The number button doesn't work for the address function


Try performing a reset on the device.
Also you may want to contact TomTom Support for assistance.

Nov 28, 2011 | Tomtom GPS Devices

2 Answers

Application;Mobile navigator.exe has performed an illegal operation and will be shut down. If problem persists contact the program vendor. Program; Mobile Nav Exe Eception; oxc0000005 Address; o1b1f2dc

Application crash. On a couple of occasions, we've hit application crashes, specifically the following: "TomTom Navigator.exe has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. Program: TomTom Navigator.exe. Exception: 0xc0000005, Address: 000b2c6c". We got this using v2.24 (361). We've seen two solutions proposed online:
  • This may be a problem with custom POI files. Check the names used - the bitmap and the datafile must have identical names: first one capital - rest lowercase.
  • One user solved the problem by removing the optional colour schemes that were obtained from the TomTom site. Removal solved the problem.
We found that reinstalling the map (not the application), solved the problem. If you get a similar crash, check the files in the map folder for anything odd.

Sep 24, 2008 | GPS Devices

1 Answer

Where do i get a activation code my gps worked on tell i got home and try to put voices on it then the map stoped working and it said i need to put in my activation code

For whatever reasons the Map you are currently using is considered not to be duly registred to your specific device: if you are the original purchaser of this device and map, then you can contact TomTom Support with your original registred account and purchased details and request for the ativation code/key (for your specific device id and map) to be sent to you. Alternatively, if you made a 'working' backup of your device using TomTom Home, then you can always restore the original system and map from the backup copy. Hope it helps: let me know how you go.

Jan 10, 2010 | Tomtom XL 330 Car GPS Receiver

1 Answer

Just registered my new tomtom start how do i get £10 voucher


You receive a voucher code in your email. The code is sent as an email message.

If you did not receive the code, check the spam folder first, and then contact TomTom.
The TomTom voucher code can be used to place orders . Entering the discount code you will get £10 off on the purchase.


Dec 24, 2009 | Tomtom Sat Navigation Car GPS Receiver

1 Answer

Wrong location on GPS

Think you would need to contact Tomtom for this to be changed and then included in the next update.

Support contact numbers can be found at the link:

Aug 17, 2009 | Tomtom Go Plus GPS Receiver

1 Answer

Lost the password for my tomtom Go 720 account

What country are you in? Call Tomtom, they will give you your code, they will have it on their system, may need proof of puchase, unless it's stolen.Call em for contact number for your country

Jun 22, 2009 | Tomtom GO 720 GPS

1 Answer

Change of address

when you go to tomtom and search for online help, on de right side you find a field contact us and more options. there you can fill in a problem and get online help. i only looked on side, i didnt try if it works

Dec 16, 2008 | Tomtom ONE GPS Receiver

1 Answer

TomTom stolen

If you are asking if there is a way to remove your home address from the unit remotely, unfortunately, no, there is no way to do this. I assume you have notified the police about the theft. They will be aware that there is a possibility that whomever stole it may go to your home, however, this rarely occurs. Most of the time when a unit is stolen, it is sold for a quick profit.

Feb 15, 2008 | Tomtom ONE GPS Receiver

1 Answer

Unable to enter Home Address

I can try to help you I have a TOM TOM ALSO. So you are referring to multiple numbers correct in the first address> ?/ Please give me a call if you like 661-619-5928

Jan 30, 2008 | Tomtom ONE GPS Receiver

1 Answer

Eastern europe maps

yon should have a reset button on your system but by connecting to the computer shouldn't have changed anything unless you made a mistake and set uo the wrong map.

Jan 02, 2008 | Tomtom One Europe v2 GPS Receiver

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