Can't get the scanner to work. It prints and copies fine as I installed new ink cartridges a few days back. I press scan, the top button blinks, eventually goes out, but the scanner doesn't start for some reason.

I know your problem and i want to know that have you changed or refill your cartridge?.

if yes
place one plain paper in the tray.
it will print the test paper
print it and place it on the scanner with the printed side down.
press the scan button from the printer
printer will blink the light for some time and stop blinking
now it didn't print test print every time you print

thanks

Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge. The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge. The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge. There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary. Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips. Paper out - - >
Load paper in the sheet feeder and press the Color Copy button. Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit. Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary. Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary. Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.

After replacing the ink cartridge you should print the alignment page to work product perfectly.
Follow the below instructions to print alignment page:

1. Turn on the HP PSC 1200 or 1300 series product.
2. Disconnect the USB cable from the all-in-one.
3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
   1. Press and hold Cancel .
   2. While holding Cancel , press On .
   3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
   4. Press Cancel again.
   5. Press Copies .
   6. Press Paper Type .
   7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
5. Reconnect the USB cable.
   
   
   

If the issue still persists, perform semifull reset by following the below instructions

1. Unplug the power cord from the wall outlet.
2. Unplug the power cord from the back of the all-in-one.
3. Wait 30 seconds and plug the power cord back into the wall outlet.
4. Plug the power cord to the back of the all-in-one.
5. When the lights begin to flash, press and hold the On/Resume and Number of Copies Buttons.
6. When only the On/Resume light is flashing, release the buttons.
7. When the On/Resume light is steady, the reset is complete.
   
   
   
   

Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

try this

1. Make sure your unit is powered and not printing.

2. Press the SETUP button and then use the select arrows until you see REPLACE INK, then press the COLOR COPY button. The ink cartridges will move to the replacement position.

3. Lift up the unit's cover, to access the ink cartridges.

4. Pinch the tabs on the front and back of the cartridge, and lift it out of the printer.

5. Before removing the new cartridge from it's package, shake the cartridge 4-5 times. Do not shake the cartridge once it has been removed from the cartridge holder.

6. Lower the new cartridge into its holder, then press down on the top of the cartridge until it clicks in place. Caution: Don't touch the green circuit board on the back of the cartridge, as you may inhibit normal operation and printing.

7. Repeat steps 4-6 for any other ink cartridges that require replacement.

8. Once complete, please lower the scanner and press it down until it clicks into place. The EPSON Stylus RX500 begins charging the ink delivery system.

The On light flashes and the EPSON Stylus RX500 makes noise. Charging takes about 30 seconds. When it's finished, the On light stops flashing and stays on steady. At this point press COPY to move back to COPY mode.

Caution: Never turn off the EPSON Stylus RX500 while the On light is flashing, unless the Stylus RX500 hasn't moved or made noise for more than 5 minutes.

I beleive you are not able to make a color copy, once try to scan from the computer or all-in-one to check whether the scanner mechanism is working properly or not, if the scan comes out fine then remove the color cartridge and clean the copper contacts of the cartridge with soft cotton cloth and also check the ink level of the cartridge, if the issue persists replace the color cartridge and if even the scan does not comes out good then there is an issue with the scanner mechanism.

Just hold the stop and reset button until the warning goes away. Works like a charm

hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full




First, download the software at http://www.box.net/shared/4yblbn34kg

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.

oke

SOLUTION: Start the cartridge alignment by performing a series of button presses from the front panel of the product.

• HP PSC 1200 and 1300 series:
  1. Turn on the HP PSC 1200 or 1300 series product.
  2. Disconnect the USB cable from the all-in-one.
  3. Press the sequence of front panel buttons below to start the print cartridge alignment process. The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds.
     1. Press and hold Cancel .
     2. While holding Cancel , press On .
     3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons.
     4. Press Cancel again.
     5. Press Copies .
     6. Press Paper Type .
     7. Press Color Start Copy . The alignment page will begin printing. If the alignment page does not print, repeat the button-press sequence in this step.
  4. When the alignment page has printed, place the page face down on the scanner glass and press Scan . The alignment is complete when the On light stops blinking.
  5. Reconnect the USB cable.

CAUSE: This can occur if the cartridge alignment is canceled or times out without a valid print cartridge alignment stored in memory.