Question about Fargo Persona C16 Thermal Printer

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I need instructions for cleaning a Fargo 16

I have no manual for this printer but I do have cleaning supplies and cleaning cards for it.

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  • Angel76 Jul 09, 2008

    I do not have a manual and need to clean my printer. Cards keep jamming and wot prink all colors.

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  • 526 Answers

The best thing to do, is to buy the cleaning kit which is approximately $39.00

It includes pads and cleaning cards.

thanks adi

Posted on Apr 23, 2009

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1 Answer

I have Fargo DTC550 ID printer printing double image can someone help


Hi Arthur -
If by "double-image" you mean that you see multiple identical images printed, but each is slightly offset and appear in yellow, magenta, or cyan ink colors, then it seems like the card is slipping within the printer as it prints. These printers print 1 color at a time, with a total of 5 passes to complete 1 card image - 1 pass each for the yellow, magenta, cyan, black & clear overlay panels of a standard YMCKO ribbon. If the card doesn't get positioned properly for each new panel on the ribbon, then the subsequent image will have a slight offset to it.

The fix could be as simple as a thorough cleaning - with supplies from a Fargo dealer (like us!) that are appropriate for that model. It could also be that the printer requires a ribbon-sensor calibration. To do this, you could need to download the Fargo Workbench Utility program from the HID Global website here: (Drivers Downloads) . There is a "Printer Information" view in this utility, and then a "Test" you can run called "Ribbon Calibration" - do it regardless of the cleaning.

If still not resolved, contact us or your Fargo dealer for further support.

Safe-Card ID Services
Charlotte, NC USA
https://www.safecardid.com/

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Replacement Parts for FARGO DTC510


Copy and paste the link below into your web browser and it will take you to a site that supplies many of the parts for your printer. Prices are varied, so it depends on how much you are willing to pay.

Hope this helps.

http://www.discountid.com/Discontinued-Fargo-DTC510-Printers.htm

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1 Answer

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Hey


clean the paper whole, maybe it contains object which block the paper..or try another kind of paper

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Here is the link to the user manual; http://www.fargo.com/users_guides_pdf/Persona_C11_M11_User_Guide_Finalized_Rev.%205.01_.pdf Check page 181 for detailed instructions, page 179/180 for details of what you need to clean it. Hope this helps :)

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