Hi I bought this router WRT54GS frm Pc world thinking that it could help me increase my download speed but it has competely deverstated me i mean i have followed all the on screen cd guidelines but still i cantconnect to the internet through the router i have to connectto the internet again through my other modem speed touch 510 frm my internet supplier.
Actually the problem i have is about this stage internet configuration type actually which is the best option do i have to select from the drop down menu thereis an option leave the settings as they are or select pppoE which leads me to ask me for my id adress and password but still wen i enter them still there and finish well coz on my screen there comes the mesage that i have sucessfully configured my router but even wen i i restart my computer icant conect through using the router my wep page shows me that the page i requested cant e displayed and that am off line.
Please assist me your help will be of great assistance and at least i wont regreat spending my money for no gain.Actually do i need to trouble shoot i am seriously troubled.
Henry
Comments:
Dec 04, 2007
- Hi thats very kind of u to help me i am really gratefull but one more thing my isp gave me my username and pass word i know them and wen i select pppoe coz thats wat is the option that is in the Linskys cd so now my qn is dont u think that this is the best option to choose.
then wat is this other thing how do i make sure that my pcs Ethernet adapter is set to obtain an ip address automatically.
Thanks again for your kind response am gratefull i think i may begin to see some light now
Hear frm u soon
Henry
Dec 04, 2007
- You are really of great help let me first connect through Dg connect first use this now and see how it works out wen it failsthen i will let u know coz Am in Uk and these guys frm customer service frm my service provider are not availale at this time but surely i will give u the update once i am through with the first steps.
One thing please is are u always available on line or do u have some kind of email address where i can contact u from coz now u are my only hope otherwise i had given up coz i have sat on my compute since morning geting off only wen i have to pee i even failed to go to work unbelivable well thanks again let me get workin now
Thanks again
Henry
Dec 04, 2007
- Thanks Big time i am also on yahoo messanger my id is the same as my email id we can always chat on line wen ever u have time but let me get this fixed first. Great thanks
Welcome to the wonderful world of networking, Henry! :)
The Speedtouch is a DSL modem and your router WILL require you to insert the information regarding the type of connection you are using.. DSL will usually use PPPoE (Point to Point Protocol over Ethernet) and uses a Username and Password for the connection to be established...
If this were me, I would make a call to my ISP and verify the Connection Type and the Username / Password before going any further... If these are not correct, then you are just wasting your time..
BTW: just because your router tells you the configuration is successful does not necessarily mean you are connected.)
Comments:
Dec 04, 2007
- One more thing.. DSL can use other means of connections, such as PPPoA, so ask that question of your ISP also...
Dec 04, 2007
- Actually, I suggest to any user NOT to use the Linksys CDrom when configuring the router. Best to just enter the DG (Default Gateway) address into your browser and configure the router from the config page.. the standard DG for a Linksys is 192.168.1.1
Are you sure that your ISP uses PPPoE and not another type of connection? This is why I suggest you give them a call. They will be happy to confirm the type, and even may suggest something I have not considered... such as turning your DSL modem into Bridge Mode, which is usually required when connecting a router... (DSL modems usually are by default considered a router, and it is best to configure them as a Bridge when connecting another router to them.)
Let me know what you find out.
Dec 04, 2007
- No, actually I am taking my vacation time right now, and it just so happens the weather outside is lousy, so am sitting here listening to some old Rock and Roll and just watching time go by! :) Usually, since I do Tech Support all day long, I usually do not sit here when I am home, but what the heck else can I do when it is raining and cold outside, eh? :)
I do have an address that you can use if you care to...
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