Hi i have a tomtom one & was wondering how long the battery should go for before it switches off! At present i have charged it fully & 1/2 way through a two hour journey its gone dead...great when i have no maps in the car!!
Any ideas as if this is a fault i shall take it back & get a replacement.
Many thanks in advance!
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Usually, the device will not switch on because the battery is low, or not charged. If this is the case, charge the battery (fully) first, then try it again.
If your battery is fully charged, and/or the device is still connected to a power source, and it still doesn't start up, try to do a hard "RESET" ... by inserting a pin (or a straightened out paper clip) into the reset hole at the bottom of the device, and pushing it in (gently). Then try to restart it again.
If that still won't start the device, either the software is "bad" or the hardware is "dead". You may wish to send it to TomTom for repair, or abandon it.
Usually, the battery life can (quickly) decrease if your GPS is always plugged into a power source (even when not in use). Like all such (lithium) batteries, to keep the battery healthy, it's better to charge it fully, then use / deplete it fully (while not plugged into a power source) and repeat the charge cycle. If your battery doesn't charge anymore, you'll just have to use the GPS while it is plugged in. If that is even not possible (because the device actually use the battery to power it, and not the direct current from the charger), you may want to consider replacing the battery. Or, replace your GPS.
To my experience, battery capacity and life is very poor for the GO 730. If brand new, the battery can last up to three hours but this degrades quickly. If its cold, the electrochemical process in the battery is slower, adding to the problem. Also, switching off the TomTom does not really switch off, it goes to standby, still using a little power continuously. After a day or two this completely drains the charge. I have my GO 730 since mid 2008 and battery is down to ten minutes of use after a full charge. In my car I use the provided car DC adapter, so I do not mind the bad battery too much.
If it will not stay charged then the battery is defective, these type of batteries have an average life of 2 years, less if they are run dead allot, more if they are left on the charger and kept fully charged between uses.
If the battery is flat or dead it will never go on until you either
charge the battery or change it. Batteries have a life of 2-3 years if used correctly. That is charged using an AC source and definitely not
starting the engine while the unit is plugged in.
1. Ensure that the battery is fully charged.
2. Try with different battery to determine whether the issue is with the battery or with the GPS device.
What you report is very very common. It's also common with other electronic stuff with similar type batteries. I ahve a portable DVD that charges OK 100% and will run for hours after a full charge but If I( charge it , then leave it for a day , the battery has gone flat or nearly flat . Doesnt present any problem or appear to do harm to the battery as it's been like this for about 2 years now. It's just inconvenient , thats all.
My Tomtom is the same , so I did a little modification . I used a read switch ( very tiny ) and broke into the battery cable inside the tomtom and connected the 2 resulting ends to the read switch then positioned the read switch at the back of the tomtom so it would be near to the tomtom mount when affixed . I then glued a small magnet onto the tomtom mount. The result is : The battery inside the tomtom is made disconnected when the read switch opens and it opens when its taken off the mount because it needs the magnet to be closed. ie . the read switch closed when a magnet is put near it and opens when a magnet is removed ( read switch is magneticly operated ). So now my battery doesnt drain as it has no connection to it to drain through. The tomtom will only switch on when its slotted onto it's mount . good luck.
Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...