Question about Bissell 7920 ProHeat Pro-Tech Upright Wet/Dry Vacuum

2 Answers

No water or cleaner coming out when cleaning floor.

When I use the hand held attachment it works fine but when I try on the floor nothing is coming out. It only vacuums.

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  • Anonymous Dec 16, 2007

    Made sure all belts were working, checked hand held equipment which worked. Clean thoroughly.

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2 Answers

I had the same problem only mine hasnt been used. Water came out of the attachments but not the hoover part....... I removed the handle and found that the trigger on the handle wasnt long enough so it wasnt pushing the button attached to the pipes to let the water through. I got a piece of hard sponge and glued it to the button.. Hey presto it now works.

Posted on Feb 29, 2008

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Take the top part off to get to the middel and open it up inside u should have a little box with wires an hoses going to it just take the two hoses off and put a clean one on an blow throw it if having trouble, get a thin bit of wire and clean were the two hoses go then try blowing throw it again.

Posted on Dec 04, 2007

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1 Answer

I have a bissell pro heat carpet cleaner. It is model 25a3 and about 1 year old. no water comes out when I press the trigger to clean the floor. The tools attachment works fine, any ideas?


If you are getting water from the tool. But not at the floor the most likely problem is the heater is clogged with coagulated soap or minerals. You will need to separate the upper handle to get to the heater. Insure the machine is unplugged. Remove the cover from the heater making sure you don't lose the little gaskets on each screw. Clean the channels inside the heater and put the cover back on. Be aware of how you are Taking it apart so you will know how to reassemble it.

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Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

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heatman101
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Doesnt pick up water


Possible Causes Remedies

ReadyTools Dial may be at the wrong setting for the cleaning job <> Set ReadyTools <> Dial to either Tools / PreTreat or Floor Cleaning.

Nozzle Window may not be properly attached. <> Press down firmly on the black oval gasket at the top
Window to make sure the two tabs on the back of the Nozzle Window are snapped into the mating slots in the main housing.

Tank-in-Tank lid is not installed <> Re-install lid;

Tank lint filter is blocked <> remove all lint and debris from Tank lint screen.

Tank-in-Tank is not properly seated. <> Tank-In-Tank must be firmly seated to function; remove
and reseat Tank-in-Tank.

Poor tool position (Hand held attachments only). <> Adjust angle; apply more downward pressure.

Tank-in-Tank has picked up maximum dirty water <> Empty Tank-in-Tank

Front Clear Floor Nozzle Window ids blocked <> Remove window and clean all fibres and debris then replace.

Insufficient suction <> Clean Pre and Post Motor Filters.

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Have you checked the floor head? Use a pipe cleaner or twisted metal to carefully and gently see what's in there. It sounds like dirt or something has definately sealed up the main suction channel.

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Soap/water solution pouring out on floor when trying to use hose & attachments


The attachment hose is torn right where it connects to the motor . And there should be a trigger on the end of the hose right below where it connects to the hand tool.

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Check to see if you get water from the hand held nozzle if so you have a clogged heater.If you get nothing at neither the floor or hose check the belt on the right side of the machine there is a cover that you need to remove it runs the pump and may be stretched out or broken. Also check the solution tank if it is not sealed properly you won't get any water either. For parts cleaning solution or questions visit www.stevessewandvac.com.

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