Question about Epson ACULASER CX11NF All-In-One Printer

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HP d135 I have a HP d135, about 4 years old. It has started to do unusual things: will print from PC and receive incoming faxes, but when I try to send a fax or make a copy I get an error message "scanner failed, turnoff power and back on again. This does not seem to help

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Try posting your question in the correct section. This category is for Epson CX11 machines

Posted on Jul 07, 2008


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Posted on Jan 02, 2017


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How can i Troubleshooting Fax Issues on my hp officejet 4650?

If you get issues like Faxes can be sent but not received, Faxes can be received but not sent error on your Printer then follow the given troubleshooting steps.
Solution to Faxes can be sent but not received
    ·Initially, you have to check any of the telephone line services are enabled. There are,
    1.Voice Mail
    2.Call Waiting
    3.Billing Tone
    4.Privacy Block
    5.Security Screen
    6.Anonymous Call Rejection
    7.Privacy Manager
    ·These may block your incoming faxes. So disable the above features.
    ·If you are using Automatic fax reception option on your fax recipient, then check whether the Automatic Answering feature is enabled or not, if it enables means Auto Answer green LED should be on.
    ·Check the Ring to Answer value.
    ·If the value set as answering machine that causes the issue on fax reception. Then change the value to Fax or FaxTel
    ·Now, you can receive the incoming faxes.
    Solution to Faxes can be received but not sent
      ·Check whether the dialed number is correct or not. Every one of the digits required to make a telephone call from a similar line must be dialed.
      ·On the off chance that the Speed Dial has been used for dialing or the fax has been sent from your PC, print the page to be faxed and dial the number physically on the HP Fax front board.
      ·Check whether the Tone Dialing is set on you HP Fax product.
      ·In the event that faxes are sent effectively from the HP Fax front board, but, it's fail when sent from the PC, test the communication between the HP Officejet 4650 printer and your PC by tapping the Status button in the HP Director application, or attempting to print some record.
      ·If the printing fails to send the fax, then check whether all cables (from system to HP Officejet 4650 Printer) are connected properly, if it's not then connect it properly.
      ·Now restart it. On the off chance that communication still can't be set up, Call Printer customer service team via Toll-Free: +1-800-836-3987 to resolve your HP Officejet 4650 fax issues.

Jun 27, 2017 | HP Office Equipment & Supplies

4 Answers

Fax problems

ok..let's start with this step

go here, get a fresh set of drivers, and remove old s/w, then install the new set

Jun 18, 2008 | HP 1010 Plain Paper Inkjet Fax


Can I send and receive faxes from my computer ?

Yes. You can. You will need a telephone line, a modem and a scanner, along with your computer. And before you can send and receive faxes from your computer, you will need to install the fax component. This fax component is not installed in Windows XP by default.
How to install the Fax Component:
Go to Start Button -> Control Panel -> Add/Remove programs ->Click on Add/Remove Windows Components ->Click in the Fax Services check box and click Next. Now you will see a Windows Component Wizard, which will setup the Fax service in your computer. Make sure the modem and telephone line are connected to your computer, along with the Scanner.
Now you have to configure the Fax component in your computer. In order to do that, you have to go to the Fax Console which is located at
Start Button ->All Programs->Accessories->Communications->Fax ->Fax Console
fax_xp.gif In the Fax console, click on the Tools Menu and select Configure Fax - this will start the Fax configuration wizard. Click Next to start configuring the fax service in your computer.
Enter your Name, Your Company's name and your fax (Telephone) number on the Sender Information page.
Your modem will be selected under Select Device for Sending or Receiving Faxes - if you have more than one modem, you will have to select the correct device to send and receive faxes in your computer. You will also have to specify if the send and receive options - whether you will manually answer incoming faxes or if you want your computer to automatically answer them for you.
Remember to Enter your Company's Name and Fax Number under Transmitting Subscriber Identification(TSID) and Caller Subscriber Identification (CSID). These fields are very important.
Now, under Routing Options, you will need to specify where incoming faxes are going to be stored in your computer. You can specify a local folder or just let it go to the default location, which is the Fax Console.
You can change these settings anytime you want by running the Fax Configuration Wizard again from Tools -> Configure Fax.
Sending Faxes from Your Computer
You can fax any document that is stored in your computer. You can also scan a document and fax it by sending it to the Fax Printer in your computer.
To fax a document from your computer, Click on the File Menu of the document and select Print. Then under print (or Print Setup), select Fax in the Printer Name box. This will open the Send Fax Wizard. You can also use the option called Send To and select Fax Recepient if you are using MS Office.
As soon as you hear your computer dialing, the Fax Monitor (as shown in the image below) will start up
fax_monitor_xp.gif How to Fax Scanned documents:
Another way to send a fax from your computer is to scan documents and then fax it through your Fax Printer. This can be made possible by using your scanner software. You can also fax from a scanner using the tools provided by Windows XP.
For this, go to the Control Panel and click on Printers and Other Hardware, then select Scanners and Cameras and then, double-click on the icon for your scanner to start the Scanner and Camera Wizard.
Then, on the Choose Scanning Preferences page, click Grayscale Picture and then click Preview to start the scanner.
Provide a name and location for the scanned document.
Now, go to the saved image which you scanned just now and right-click on it and select print - This will start the Photo Printing Wizard.

Click on the check box for the image to be faxed and select Fax as the printer you want to use.
When you finish the Photo Printing Wizard, the Send Fax Wizard opens and you proceed as described in the procedure for sending a fax from your computer.
Faxing from MS Outlook:
You can also fax from MS Outlook by adding the Fax Transport Service as an email account.
Receiving faxes on your computer.
Remember, you have already specified where the incoming faxes should be located and also how you wanted the incoming fax calls to be answered -manually or automatically. The Fax Monitor opens up automatically when the modem detects an incoming fax.
To view an incoming fax, go to the Fax Console and click on Inbox. Double-click on the fax entry you have just received and it will open up in the Windows Picture and Fax Viewer. Fax files are images in TIFF format so they cannot be edited. But u can print it out or email it to anybody else as an attachment.

on Jul 06, 2010 | Computers & Internet

1 Answer

I have done fax text report, cleaned the head and everything has passed. Still no fax received.

Wether its printing any thing? if is printing no need to clean print heads.
check telephone line, if its working, connect the telephone line in line in jack..dial the number check unit it ringing, check out going fax, is it dialing?..if yes check send/receive setting
No incoming/out going replace LIU card..

Sep 09, 2011 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Hp officejet 6500 instructions for receiving a fax? Thanks

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages stored in memory.
This section contains the following topics:
• Receive a fax manually
• Set up backup fax reception
• Reprint received faxes from memory
• Poll to receive a fax
• Forward faxes to another number
• Set the paper size for received faxes
• Set automatic reduction for incoming faxes
• Block junk fax numbers
• Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
NOTE: The automatic document feeder must be empty to receive a fax. If there are documents in the ADF, then the device will not be able to receive incoming faxes.
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the input tray.
2. Remove any originals from the document feeder tray.
NOTE: The automatic document feeder must be empty to receive a fax. If there
are documents in the document feeder, then receiving the fax will be
3. Do one of the following to answer a fax manually:
• Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers.
• Turn off the Auto Answer setting so that the device does not automatically
answer incoming calls.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press START FAX Black or START FAX Color on the device control panel.
b. When prompted, select Fax Receive.
NOTE: Depending on your country/region, the device might receive the fax
automatically when you hear fax tones from the sending fax machine.
6. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Jan 30, 2011 | HP 1250 Plain Paper Thermal Inkjet Fax

1 Answer

Can't get incoming faxes.

My HP did this same thing and the solution was replacement.

May 21, 2009 | Muratec MFX-2000 Plain Paper Laser Fax

3 Answers

Fax in receiving faxes but not printing them.

noavatar.png Incoming faxes automatically go into memory. We can't print them out. Would like incoming faxes to print out as they used to. have tried the on off button but it didn't fix the problem

Apr 16, 2009 | Canon FAX-JX200

3 Answers

Brother Intellifax 2820

It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.

Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.

Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.

Feb 06, 2008 | Office Equipment & Supplies

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