Question about Dell Dimension C521 PC Desktop

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Data recovery I have a dell demension c521. The service department has replaced my hard drive because my system would not boot. It made a "clicking" noise. I would like to recover the information from my old hard drive but I only have a couple of days to do this and the quotes for this service is horrible. Is there away I could recover the files myself? Also, I would feel safer if the information (once I recovered and saved any information I wanted) could be wiped from the hard drive before I sent it in to Dell. PLEASE HELP!

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  • need2know404 Dec 04, 2007

    Thanks! I was hoping you were going to tell me something that I could do myself. I recently lost my job so any expense saved......You can't blame a gyrl for trying. I will try the magnet to erase anything on the drive that could be sensitive.

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Hi,
let me explain first why it's making a clicking noise. Inside your hard drive is a mechanical arm that allows reading/writing stuff to your hard drive. the mechanical arm is loose thus making a clicking noise and might have damaged the platter. use this link for your referrence http://www.pantherproducts.co.uk/Articles/images/hd_lables.jpg . what needs to be done to recover your files is to take out the platter and put it in a working hard drive. I'm pretty sure that you dont have the tools to do so and your gonna need a zero dust environment to do this kind of procedure. i would advise to call drive savers. 800-4401904. to set your expectations, it actually expensive but if you have critical data there then its worth it. if you need more time for back up call dell with the same case number and ask for extended return policy for data recovery. if you want to erase your files before sending it to dell then attach a powerful magnet to the drive.

Hope this helps.

thanks

Posted on Dec 04, 2007

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