HI, Yes it definitly sounds like your fuser is not getting to the proper temp. I would call Samsung and have this printer repaired or sent back. If you purchased it recently your warranty should be available. Hope this helps!! Thanks
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There is a problem with the fuser unit. This unit fuses the toner powder to the paper and if it is not hot enough the toner powder won't bond onto the paper. Try removing the fuser unit, check the two fuser power spring contacts, and insert it back in the printer. If the error still occurs then you may need a new fuser unit. You may need to get the printer checked out by a technician.
Low heat means the the fuser is not reaching operating temperature. The fuser may be bad, it could also mean that your voltages from the power supply are low. But , yes it is probably the fuser. The one you replaced in 2010, should have warranty, depending on where you purchased it.
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EPSON AcuLaser C8500 Revision D Troubleshooting Overview 5-19 18.104.22.168 Service-Call Error Messages See the following tables for the detailed information on the Service-Call Error messages. Engine Related Service-Call Error *1: Does not appear with this printer because the printer’s life ends earlier. Table 1-2. Engine Related Service-Call Errors Error Type E Error Code fff Explanation FIP E 113 Fuser Unit malfunction (No Fuser Unit) FIP-1.2 E 510 ROS motor malfunction FIP-1.16 E 511 Motor 1 malfunction FIP-1.15 E 512 P/H Motor malfunction FIP-1.14 E 513 NVRAM malfunction FIP-1.13 E 516 Duplex Unit malfunction (Communication) * E 517 Optional single/double c*ssette malfunction * E 520 2nd BTR malfunction (Advance) FIP-1.24 E 521 2nd BTR malfunction FIP-1.23 E 523 PCDC malfunction FIP-1.21 E 524 Toner density malfunction (Low density) FIP-1.20 E 525 Toner density malfunction (High density) FIP-1.19 E 526 ADC sensor soiled FIP-1.18 E 527 Deve home position sensor malfunction - E 530 Environment (humidity)sensor malfunction FIP-1.27 E 531 PR Motor malfunction FIP-1.15 E 532 P/H Motor2 malfunction FIP-1.14 E 533 Thermosensor malfunction FIP-1.25 E 534 Fuser Unit malfunction (Low Temperature) FIP-1.26 E 535 Fuser Unit malfunction (Lamp) FIP-1.26 E 536 Fuser Unit malfunction (Time out) - E 537 Fuser Unit malfunction (Overheat) FIP-1.25 E 543 Rear fan malfunction FIP-1.30 E 544 Fuser Unit fan2 malfunction - E 545 Fuser Unit fan1 malfunction FIP-1.28 E 546 Duplex Unit motor malfunction * E 547 Optional single/double c*ssette unit feeder motor malfunction * E 620 K Deve service life FIP-1.31 E 621 C Deve service life FIP-1.31 E 622 M Deve service life FIP-1.31 E 623 Y Deve service life FIP-1.31 E 624 IBT service life FIP-1.31 E 626 2nd BTR service life FIP-1.31 E 627 IBT cleaner service life FIP-1.31 E 830 Optional double c*ssette unit LC3 malfunction * E 831 Optional single/double c*ssette unit LC2 malfunction * E 832 MP tray malfunction (lift down) FIP-1.40 E 833 MP tray malfunction (lift up) FIP-1.39 E 998 Engine communication error FIP-1.43 Table 1-2. Engine Related Service-Call Errors Error Type E Error Code fff Explanation FIP
E 525 Toner density malfunction (High density) FIP-1.19
check the toner if its well plugged. or correctly.
of its leaking or etc.
What this means is that the fuser is not reaching operating temperature. The most common reason for this failure is the xenon lamp inside the heat roller of the fuser has burned out. You can verify this by checking for continuity between the two contacts that connect to the lamp with an Ohm meter or digital multi meter.
If the continuity is good, the second most common reason for failure would be the LVPS, or low voltage power supply.
And last, although by far the least common reason for this error is the main logic board.
Have you checked to see if the unit is under warranty? If so, this would be a covered repair.
The part number for the fuser is listed below. Depending on your location and electrical system ( 110 or 220 )
ELA UNIT-FUSER 230V part number :JC96-03239A for use with 230V
ELA UNIT-FUSER 110V part number :JC96-03239B for use with 110V
Other then samsung, you can try a google search, and also an ebay search for the part number and find the best price for the item.
Thats probably the best way to solve the solution. Sometimes if there is a thermistor that is causing the problem that can be serviceable in the fuser unit, that can be replaced instead of purchasing a whole new fuser assembly. It's less expensive replacing the thermistor.
Yes, either the lamp in the fuser is burnt, the thermistor (heat sensor) on the fuser is burnt, or the low voltage power supply is not providing enough voltage to the fuser lamp. Your safest bet is to replace the fuser.
BUT!!!! The printer itself is let than $150 new with warranty, so if you like this printer I would buy a new one. A fuser will be between $90 and $150 and could be difficult to replace. If you get a service person to replace it you could expect two hours of labour at least which will be about the price of a new printer.
Basically the error message is telling you the printer cannot keep the fuser temperature at the proper temperature (too low). It could be a lot of things but typically it is due to a fuser assembly gone bad.
I think the fuser is in your **** part. This problem can be corrected by sitting in a tub of salt water. Make sure the printer is plugged in and is powered on. Is the display lit? If it is place the printer in the tub of water you are sitting in. You sould now be able to realize nobody cares and it no longer matters