Question about Maytag Neptune FAV6800AW Top Load Washer
The washerstops about 6 mintes into a cycle and then cycles on andoff but doesnt continue washing, i have pulled the cover, checked the tech code sheet, can manually pump the water out, it can do everything else but make it spin. No error codes show up either. Pulled the JP4 connector and ran the motor board test, it makes noise and then spins for a few seconds but the belt doesnt spin, which may be normal. I am wondering if when you wash and it reachesa point it needs to drain the water does the cyce spin at the same time (we are talking about 6 minutes into the wash load), which could be why th load stops cause it keeps tring to spin. software version is 3.17t, board input test 117ot, output showed just ot, all of these checked out ok - hot water, fabric softener, bleach valve, cod water, drain pump, lid lock - so i know there isnt a blockage in the drain hose.
HELP !!!!!!!! - I dont want to spend $170 on a new motor board when it ppears to work fine for something that turns out to be simple.
I have a 3 year old neptune top load and have experienced the same problems you all have had here. Problem: Washer was leaking 1/2 gallon of water every load and sounded like a freight train on spin cycle. I usually do my own repairs but didn't have time so I called A&E by the recommendation of Maytag. Diagnosis! The tech said the tob o-ring seal was bad as well as the transmission. I had no reason to dought this professional right. I did after he told me the price... $450 to fix it!!!! I reluctantly gave him his $65 service call fee and said goodbye..
I called maytag and they said the transmission should have been covered by warranty (10 years). The tech was either an idiot or just plain trying to rip me off. I called Maytag back and they sent me the supposed bad tranmission and seals. I replaced them in 1/2 an hour. Guess what.... This did not fix the leaking or the loud spin cycle noise. What is the problem with this neptune model? The problem for every owner including myself has at minimum been the main seal inside the outer tub. This leaking for months took out the bearings causing the noisy spin cycle. I replaced both 6207-2rs bearings compliments of ebay for $6ea. After reassembly it was like new for the first load. On the second load it would stop on the spin cycle.... It would cycle between the agitators and trying to spin but never engaging into spin. After 5-6 minutes it gave me the code that stated an unbalanced load. What the problem was is the leaking had made its way into the clutch as well. I pulled the clutch/pulley back of and cleaned and lubed it. Problem solved! She now goes into spin and has no problems whatsoever. I'll never call A&E again...Mechanically this washer is a piece of cake to work on. Electronically it could be a bear... The bearing replacement took approx. 2 hours total from start to finish. Next time I'm buying Kenmore and the extended warranty. I'm tired of screwing with this junk... Good luck guys.... Jos Roach... CA.
Posted on Jan 19, 2008
This looks like what I have. It would wash and depending on the cycle, it would stop around the 21-26 min mark or 12 if I was doing a quick wash. I took the front panel off and noticed that when it went to spin, it would go in one direction for a few seconds and then reverse and move and hesitate and stop> I took the belt off and the clutch assembly would spin freely in one direction and not the other. i removed the tub itself and took the clutch off, the bearings had seized up. i replaced the clutch assembly, old one was definetly bad. after replacing clutch, I discovered the motor is now bad, probably due to the clutch siezing up. Good news is motor is covered by Maytag for 5 years, I have about 3 months left on the 5 years. I will update after I replace the motor. Clutch is aprox 140.00.
Posted on Dec 18, 2008
Sometimes when the spin cicle start make a stumble noise not to hard and suddenly stops, and keep doing the same until the end. got to replace the clutch, is a recall, call maitag and verify
Posted on Oct 29, 2008
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Clutch issue and possible time for a tub seal replacement
Google this for a post that covers the Clutch removal and inspection/repair;
""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.
Google this for Outer Tub bearing rebuild;"" FAV6800A/FAV9800A Outer Tub bearing replacement""
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