Question about Brother MFC-9420CN All-In-One Laser Printer

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Makes loud sounds

The printer makes loud, long sounds like it is trying to roll or catch paper when it starts up and when it prints. Any suggestions???

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Re: makes loud sounds

I had the same problem with the loud grinding sound. The gears on the cartridge(s) is not turning but rather stripping creating a grinding sound. Reinstall all of the toner cartridges. If that doesn't work, pull each cartridge out and manually turn the gear on the cartridge. If the problem persists, you may need to purchase a new toner cartridge.

Posted on Aug 18, 2008

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There is something preventing the printer to grab the paper to keep it from printing. I have checked to make sure that nothing is inside there, and there isn't. It rolls like its going to print,...

Try to remove the sheets of paper from the feeder. If you are physically able and willing, carefully turn the printer upside down. Any foreign objects or debris that may have accidentally fallen into the feeder should just freely roll out of it. If feeder is clear, place the printer down. Open the printer cover and make sure the paper path in the cartridge area is free from obstructions. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reload some paper and try to print again.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

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You may have to clean the pick up rollers with alcohol or put a new roller in your printer.

If you have a printer with a tray, make sure it is set correctly for the paper you have installed.

It will try to grab the paper a number of times and will usually give you a paper jam error after a number of tries.

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please check after you load paper on the paper tray and push it into the machine, should hear a click sound, if you don't hear that sound, that means you need to buy a new printer and that's no way to fix.
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The above solution is very detailed and informative. It's great. Thanks. Also, a good first step is to check the paper feed to make sure it is set to the correct loader. Sounds stupid but easily overlooked.

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Hi, Sounds very much like the feed rollers are worn out. If you can get to them without too much trouble you can clean them up with regular rubbing alcohol and a rag which will help the paper feed. You might also want to try unpluging the printer and trying to roll the paper feed buttons by hand and seeing if a piece of paper will feed through without catching anywhere. If it does catch somewhere, then you may very well have a small piece of paper jammed in the paper path causing the jam. Good luck.

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Ok, it is good you checked for paper jams. I need you to look inside the unit where the paper roller is on both sides and see if both sides look even and the same. It still sounds like a jam to me, and this would definitely create a loud sound as your unit is trying to print for you and the mechanism will keep trying to turn even if it can't. Something may snap or break if there is a jam so make extra extra sure you check every nook and cranny as jams can be so very tiny. I found a piece the size of a matstick width in mine that my toddler had posted in it, and it was caught in the paper roller teeth inside the unit. When you open your printer, does the cartridge holder roll by itself to the left or stay still??? Take out the toner cartridge and thoroughly clean inside with solution and replace.

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