Question about Canon imageCLASS MF8170C All-In-One Laser Printer

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Alarm the machine is saying check paper size and when we change the paper size to letter it automatically resets back to legal and will not print

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Have you checked to make sure your paper guides in the paper tray are set correctly? If so then you might need to go into the printer menu and see what the paper size is selected for on that paticular tray!!

Posted on Dec 04, 2007

  • mrfireman180 Jan 25, 2011

    In order to reset your printer so the alarm will go off and clear all that you are printing all you have to do is


    Press <> or <> to select [REPORT STATUS], then press .


    If there is no job, [NO REPORT JOBS EXIST] is displayed.
    If there is only one report job, go to step 4.


    Press <> or <> to confirm the report.


    If you want to delete the report job, press .


    If you decide to delete the job, press <> for [YES].


    To cancel deleting the job, press <> for [NO]. Once the job is deleted, the job cannot be restored.


    Press to return to the standby display.

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The 4100 will look at tray 1 first then tray 2 If tray 1 is empty it will pull from tray 2 if the papersize matches the job otherwise back to tray 1 and ask for the paper.
Your machine likely thinks the paper in tray 2 is not the size you want. For instance you have LETTER in tray2 But the machine thinks it is legal.
The LJ 4100 detects the paper size in tray 2 automatically. If you print a configuration page:
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The back stop sets the length of the paper if it is not at Letter (8 1/2 x 11) the machine will not detect LETTER. Even if it just a little bit off or between positions.

If it is set at LETTER then you may have bad switches in the machine that are operated by the tray.
Or the arms on the tray that operate the switches are not moving properly.
You will find the arms on the rt, side of the tray and feel them change position when you move the backstop.
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