Question about NorStar M7310 Corded Phone

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M7310 I have a m7310When i pick up a handset on any phone , it now uses line 2.It has always used line 1 and we have not changed or added anything in over a year.I can manually push line 1 and it works fine and when a call comes in it will go to line 1 unless busy and roll to line 2Please help.Mike

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Re: m7310

Go and edit ur phone settings..its not ur fault it is by the operator..just contact ur gsm operator at call cantre and edit all the settings as he guides u........

Posted on Dec 04, 2007

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I want to be able to just pick up the handset and have it

Depending on the software level, there is a possible chance for this to work...

first question though... can you dial a 9 to get a line out?
If this is possible, that means that we can change the PRIME LINE for a line pool access rather than intercom.

-> Get into system programming
-> get into TERMINALS&SETS and type in your extension
-> enter LINE ACCESS and hit next till you find PRIME LINE it should say I/C (this is intercom)
-> press change till you see PoolA
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Feb 22, 2009 | NorStar Meridian M7310 Phone

1 Answer

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Jan 29, 2009 | NorStar Meridian M7310 Phone

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Nortel M7310 Phone moved to another jack, now no incoming calls

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Jan 20, 2009 | NorStar M7310 Corded Phone

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That is a feature under system programming for your set. your admin person would need to make that change fir your extension.

Dec 01, 2008 | NorStar Meridian M7310 Phone

2 Answers

Answering call

Feature ** 266344 password 266344 (assuming the default passwords are set)
A. Configuration
2. Line Access
Show set (enter the telephone extension set number that needs to be changed) ex 34
Then press enter 4 times until you see the 'Prime Line'
Press the change button to set the desired line that will activate when the handset is picked up.
(It will probably display 'None' at present before change)
Press enter and release.

Aug 19, 2008 | NorStar M7310 Corded Phone

1 Answer


Sounds like you have two seperate line groups programmed in the system, Program 32 " Automatic Preference " controls the lines the phone will automatically be connected to when the telephone handset is taken off hook or the Spkr button is used.

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