Question about Efficient Networks 5950 SHDSL Business Gateway Router

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VPN client Hiya, I'm trying to establish a connection with a VPN client. The client works on my laptop elsewhere but not at home so it was suggested that the router is the problem, and probably the router's firewall is blocking VPN traffic. Apparently i need to open some ports and allow an ESP protocol but i don't know what this means or how to do it. ("You need to open ports 500 and 4500 and allow protocol 50 (ESP).") How do I do this? And on which computer, as there are 3 hooked up to the same router (my laptop plus 2 desktops). Thanks! Susan

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  • vijaymishra Dec 05, 2007

    hi



    i am trying to reset my 3com router but it dose not reset when i press the reset button of router and not accessable through ip address 192.168.1.1 how will be work on this router.

  • susan123 Dec 05, 2007

    Hi Dgolfer,
    The router is an efficient networks model 5950 SDSL/SHDSL Business Gateway.
    Can you help me with this?
    Thanks for your reply!
    Susan

  • susan123 Dec 05, 2007

    thanks very much!

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Susan, if it is true that the router's firewall is blocking this traffic, you need to access the configuration of the router and open those ports up. Every router is different though, so I cannot just tell you generic'ly how to do this... So, what is the manufacturer and model of the router?

And to Vij.. did you hold down the reset button for up to ONE minute? this is a Hard Reset and will clear the firmware of most models.. just pushing the Reset button and releasing is known as a Soft Reset, and will NOT clear the firmware...

Posted on Dec 05, 2007

  • William Pecht
    William Pecht Dec 05, 2007

    First, you probably need the tech reference guide.. here is the download:



    http://kb.efficient.com/utility/getfile....



    Let me see if I have time to review it, and if I can make out the steps to take...

  • William Pecht
    William Pecht Dec 05, 2007

    First, on page 3-46 you will find instructions on how to access the router.. lets start there, and make sure you can even get into it. If not, then you may have no choice but to call your ISP or the people who set this up and have them do it for you.



    See if you can get in through the Web Interface and if so, then we will try to open some ports.

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