Question about Kingston (DTIU3/2GB) 2 GB USB Hard Drive

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Kingston DTI/2GBFE Im having a hard time transferring data from and to my Data Traveller. It often crashes and gives out an error saying the specified source/destination is not found or so. Then it will no longer be displayed in my computer and its properties box would show 0 capacity. Its almost as if it physically detaches itself from my computer. XDPlease help. Thanks

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  • fontie Dec 04, 2007




    This is what usually happens while the files are being copied. Then it freezes and gives out this error.



    When i click on refresh. All the data are not displayed and the properties dialog box shows the drive has 0 capacity. This prompts me to reinsert the drive and redo.



  • fontie Dec 06, 2007

    I've already tried it on several computers when i was troubleshooting. The same problem comes up everytime.

    The customer support at Kingston told me to update my firmware but the links are broken atm. I will inform you if their solution works.

    Thanks.

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I can offer a suggestion or two. In order to tell if the problem is the flash drive or the computer, try attaching it to a different computer, and test it with similar file transfers.

If it behaves the same, then it is probably faulty. There's only a slight chance that running a Check Disk on it will improve things. (in My Computer, Right-Click on the flash drive, then click on Properties, then the Tools tab, then the Check Now button).

If it seems fine on a different computer, then try attaching it to your own computer on different USB ports. In particular, do not attach to a USB hub, but directly to a front or back port. If you are successful in finding a good port, then consider the previously used USB port to be faulty.

Posted on Dec 05, 2007

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