Question about Canon PowerShot SD850 IS Digital Camera

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Zoom lens won't retract and stays out

Camera is about 3 weeks old has never been dropped and now the lens is stuck in zoom position. Help!!!

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Re: Zoom lens won't retract and stays out

Check to make sure the battery is in right. also make sure the memory card slot is closed.

Posted on Dec 08, 2007

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2 Answers

Camera lens stuck

The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Nov 30, 2009 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Zoom wont adjust

Hi there. I can help you with that.

The number one problem with cameras with lenses that won't retract or or move out into position is dirt, grit or sand in the lens mechanism. The best way to fix this is to get an air compressor and put the tip up the lens and blow air into the space around the lens. Run the tip of the compressor nozzle around the lens and turn the camera back on. See if that helps. If it doesn't do it one more time.
If it helps, great. Stop there. If it doesn't help, let me know in a comment and I will tell you a couple more things to do. I want to wait, because they are things that you should only try if you are ready to trash the camera, but they usually work. Hope the air compressor works.


Feb 21, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...

1 Answer

Zoom lens is stuck on my camera

Hey, my husband just fixed it! You just wiggle/bend the zoom lens, and you feel a "pop", and then the zoom retracts and you're fine! I was afraid to "break" it, but someone on vacation had the same problem and told him this solution a few weeks ago. So don't be afraid to use a little force-at least, in our case, it worked! Good luck.

Jan 26, 2009 | Fuji FinePix J10 Digital Camera

1 Answer

Olympus 8080 C 8080 wide zoom

It may have jumped a tooth, something like a car timing chain. The Zoom in this camera is a barrel that has 3 cams that rides inside another barrel that has "tracks" for the cams. The motor rotates the the outer barrel via gear teeth, forcing the inner barrel to extend or retract. There is a tab on the gear teeth that might index the position of the zoom lens. If this tab is in the wrong position, if the gear jumped a few teeth, the camera may not know where the zoom lens is in relation to the inner focusing lens, and cause the "zoom error" If that is the case, I can help you get it back into position. This is a theory, but does explain the tab on the gear and the constant zooming.

May 27, 2008 | Olympus Camedia C-8080 Wide Zoom Digital...

1 Answer

Zoom error

worked on allot of fuji's. first detease, a gear is slipping in the lens retract assembly due to a crack or wear or jam

2nd guest .. zoom errors means its really stuck tight

the gears can be ordered and replaced and one more possibility is that the motor that drives the gear is bad
Also if dropped or zoom lens jammed hard... lens assembly needs total realignment or replacing..

May 23, 2008 | Fuji FinePix F460 Digital Camera

1 Answer

Zoom Lens doesn't Zoom

Check you haven't accidentally got the camera into some fixed-zoom mode ("Super-Macro" is a favourite for this on Olympus cameras).


Apr 06, 2008 | Olympus Camedia C-765 Digital Camera

1 Answer

Zoom lens/flashlight don't retract.

replace zoom lens strip and please do let me know where it is available I too have the same problem

Jan 12, 2008 | Kyocera Finecam S5 Digital Camera

2 Answers


If the lens is jammed in the out position you can try holding the camera firmly and tapping/hitting it against your hand with the camera on. The lens should then retract. If this doesn't work or if you are afraid of dropping it (do it on your bed, that way it doesn't hit the floor if you _do_ drop it), you can drop it on a wood/firm surface from an inch or so up and it should retract the lens. This solution ONLY WORKS IF THE LENS IS JAMMED.

Sep 30, 2007 | Panasonic Lumix DMC-FX8 Digital Camera

1 Answer

Zoom lens won't fully retract

This is a gradual breakdown of the zoom mechanism due to ingress of dirt or having had a knock. A repair will be expensive- Fuji support will advice.

Sep 27, 2007 | Canon PowerShot S1 IS Digital Camera

2 Answers

Dropped Camera Zoom Problem

Afraid not a novice or even an expert can fix this one. It will have to be a repair of the zoom mechanism. It will almost certainly be costly. Check your Olympus support site to see what your local repair options are.

Aug 30, 2007 | Olympus Camedia C-765 Digital Camera

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