Question about iRiver E10 Digital Media Player

2 Answers

E10 showing emergency usb with v1.40

Starts with charging mode then goes black with above cant turn on need a straight answer is it dead or can i send away for help

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  • EryMoo Dec 22, 2007

    yeh my iriver has been mucking up latly, if i listen to it for too long it just freezes for hrs *angry face*

    And the other day i went to turn my iriver on and it said it needs to be updated, now that black screen with the v1.40 comes up..

    do i seriously have to send it away T_T or can you give me a solution?



    id really appreciate anyone adding me on mullymutt@hotmail.com and replying <3

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2 Answers

If the screen turns black when on wont charge hit the restart button then u charge

Posted on Dec 27, 2007

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Yeh that happened to my E10. Just go to your nearest Iriver store (you can find store locations on the iriver site) and tell them your problem. They should send it to Melbourne to get fixed. I got mine back a few weeks ago and its fine!

Posted on Dec 07, 2007

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Have you tried connecting the usb and loading an update on it at all?

Let me know if you have or if trying that doesn't work and if it doesn't then I will provide further help based on the situation

Thank you for using Fixya and Good Luck

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Try taking the batteries out ( fully disconnecting them from the gold contact points) ... then put them back in with the charger already plugged in. It should go to that blue charge screen instead of turning on. LEAVE IT ON THAT CHARGING SCREEN for at least 5-10 mins. Now, Hold down power, screen goes black... then tap power about 2 seconds after screen goes out, and it should start up as normal. If taking the battery out has no effect, I would investigate whether that (the battery... being dead/unchargeable) is the problem. I'm hoping one of the two answers gets ya where you need to go.

OH AND YOU CANNOT USE USB CHARGER TO DO THIS. IT HAS TO HAVE DIRECT FROM-THE-SOCKET POWER TO CHARGE UP THAT FIRST BIT OF COMPLETELY TAPPED CHEMICAL (ELECTRICAL) REACTIONS.

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Sounds like battery life is gone. If there rechargeable batteries they might not be holding a charge anymore.

If your camera has a power cord that plug into your camera to charge the battery does it do the same thing?

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  1. my mp34 does not want to wark
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Hi There,

There are 2 conditions related to the e10 Emergency USB message.

1. If your PC does NOT recognise the iriver as a USB device/drive, there is an issue with the Hard Drive.
2. If your PC DOES recognise the iriver as a USB device/drive and can read the files, there is an issue with the Circuitry in your e10.

In either case, your iriver needs to be returned to the manufacturer. If in warranty you can get this repaired at no cost (of course).

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3 Answers

IRiver E10 Player update required


I took mine to JB Hi-Fi where I bought it from and they're sending it to the service centre for me ... if your 1 year standard warranty hasn't expired you can take it to the place you bought it from and they can ship it off for you and they log all your details and give you a number so you can call and check the status of the repairs ... that's the only thing that will solve the problem as far as I'm aware ... they need to actually replace parts in the iriver ...

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