Question about Samsung SCH-u740 Cellular Phone

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Dead phone I think????

Hi My problem is ... When I flipped open my phone the inside screen was white ...so I pulled the battery out and put it back in in hopes that it would restart it because nothing else worked. It had been sitting in my purse for a couple of days never bumped or got wet....battery was still on 2 bars...now even plugged into the wall outlet... won't even turn on. ... any suggestions???


Thanks,
Lynne

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  • dart501 Dec 07, 2007

    I have just recently had the same problem with my phone. Verizon will not warranty it because they said it was abuse/neglect which I have no idea why they would say that I've only had it for a couple of months and looks brand new.

  • gallina43 Dec 08, 2007

    I did bring it back to verizon and they gave me a new one ...they said it was a software problem... thanks everyone

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This cannot be a software problem; it is a loose connection from the phone itself to its LCD. if you press the screen it should flicker back and forth. I am having the same issue; I of course, did not buy insurance on the damn thing. Does anyone know how to open this thing up to play with the connections? I have basic knowledge of electric devices the problem here is opening it without further hurting the already ailed phone. Suggestions welcome.

Posted on Dec 11, 2007

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I have the same phone and it kept turning off on it'ds won. It may be defective. ou should definitely bring it the store for the warranty.

Posted on Dec 08, 2007

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