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Are the ink cartridges installed in the correct colour order?
Have you printed a test page through the printer's own control panel? What was the result?
Open a new document, using the default settings. Key in some test text. Try printing. What is printed?
It could be the print setting on your computer.
If you're using Windows, with your document open, go to File > Properties/Preferences. In the Print Setup tab, make sure to select "Print using all available ink" in the Ink Use section.
On Mac you can select Color in Print Setting in any expanded print dialog.
Please try to print your document with the option 'grayscale' and see if the black is better. If it is ok with this setting, the light purple colour is caused by a software translation of colour. You need to change the colour settings in you printerdriver, or when you send a document to your printer, change the settings of your software application. (Word/Indesign/Photoshop or whatever you are using)
I have a similiar issue that just started happening recently - the printer shows FULL inks but the PC thinks it has empty inks. I tried the * #, 123 reset hardware failures, but that didnt help. Printer run self diagnostics says all is fine....
I am using USB connections - and this has been fine for years, until now. Maybe a microsoft patch issue?
It could be that the cartridge has become dry. you have to try several head cleans using the printer software and if that doesnt help then the cartridge needs to be replaced.
If you want to print text & documents with a colour other than black then for MS Word and many other applications:
Highlight the whole document by either pressing [Ctrl A] or use the mouse to highlight everything by right clicking 3 times rapidly or pressing the left mouse button down at the start of the document then scrolling to the end of the document while holding the button down and then releasing at the end of the document.
Then go to the FORMAT tab and selecting FONT from the drop down list.
Then select the colour you with to use from the FONT COLOUR box drop down list. Just be sure to choose a readable colour and not choose automatic or pure black.
Once this is done you can print.
Note that images that use black will still print but will look strange without the pure black content but muckhof what appears to be black acually isn't and is a combination of the 3 / 5 or 6 other colours inthe printer so may print normally.
Hi, this is not a solution because I don't think there is one apart from buying new inks. Epson and all other inkjet printers do this to prevent the coloured print head nozzles from getting blocked. If they are not used for a long time the ink dries up and blocks the nozzles. Epson recommends printing at least once a month with all colours to prevent this. Whenever the printer is turned on it performs a head clean, this is why the coloured inks get used over time even though they are not used for printing. ( Also Epson gets to sell you more cartridges)
These models use a "3 colour" printing process. In other words, these printers do not contain black ink when the BC-05 colour cartridge is installed. To produce black print, a 3 colour printer mixes an equal amount of the three primary colours. This process is known as "composite" black.
As the ink in the cartridge runs out, one of the three primary colours will run out first, depending on the material that has been printed. After one of the three colours has depleted, this colour will be missing from the mixture required to print black, and the print will change colour. This is the indication that the cartridge needs to be replaced. Usually the remaining colours in the cartridge will run out soon afterwards.
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