Question about Zio Corporation (DM-3000) CD-RW Burner

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CDs skipping/Lens cleaned/Still a problem

I've only recently noticed a problem with the sound when I play a cd or dvd on my computer.. where the cd may skip or the sound is broken (generally starts at the beginning of a track). I purchased a Phillips SAC2561 lens cleaner and followed the directions. It still hasn't made much of a difference. I use my cd/dvd rom a lot. What else can I do to fix this problem without purchasing a new piece?


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Re: CDs skipping/Lens cleaned/Still a problem

Ler\ts give a try i had similar problem with mine which was due to lens problem
rectified it nd it s running smoothly
if you love your rom so much try plugging the drive into some other system and verify if it has same problem again if yes then notify me
if no then reinstall u r OS and change the cables this will help yiou man

Posted on Dec 04, 2007

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Will not play dvds will play cds though what do I do

Check manufacturers Warranty, sounds like an internal issue. If expired, try to update the drivers for it. Otherwise, opening it up would be more of a pain than it is worth.
Best solution - get one of those DVD lens cleaning things, you might even be able to rent one from the library. A cd lens cleaner will do the same.

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1 Answer

It won't read that there is a disk in the drive. When I put the disk in it makes a lot of noise and sounds like it's trying to start but in the end it quits and doesn't do anything.

If this happens even if you try to play several cds, then lens inside which reads the CDs needs cleaning. Try using a CD cleaner and let that spin inside the cdrom for like 30 seconds. Then try playing the a cd again. If it still fails to read them, you may need to manually clean the lens inside. Open the casing and unscrew the plastic plate the covers the lens. Get a q tip or a cotton bud and damp it with alcohol. Gently wipe the lens' surface and let it dry. Then return evrything back and try playing those discs again.

Hope this helps.

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3 Answers

Wont play dvd or cd

Does this happen to all cds? If yes, your DVD/CDrom might need cleaning. Try cleaning it using a cd cleaner and let it spin for 30 seconds. If it still does not read cds, you can open the casing and clean the lens with a soft earbud damped in an alcohol and gently wipe on the lens. Put everything back and try playing cds again. Also, make sure that your cds are clean so that the lens wont be having hard time reading them.

Hope this helps. Goodluck!

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Readable DVD's but not CD's

That is a faulty lens. The lens reads DVD and CD on different laser beam frequencies. To read the TOC initial track the lens must focus on the laser beam reflected by the disk. If the lens is opaque, scratched or dirty, sometimes it can focus on DVD but not on CDs or the opposite.
Try using a cleaner disk, if that does not work buy a replacement drive. Today you can get a dual layer DVD RW for less than $30.

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If its in a laptop then ebay is usually a good bet for a replacement
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Probably a codec problem on the notebook. rather than a drive problem. Try a 3rd party media player such as Real Player or Quicktime

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have you tried cleaning the lens? i also had this experience with my dvd rom and what i did, was cleaned the lens.

tell us what happen after you clean it ok.

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