Question about Denon AVR-3801 Receiver

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Second zone not working

I bought a 3801 when we moved into a new house in March 2001. I have the family room set up for 5.1 surround and the other two amps driving stereo in the study and master bedroom. Several months ago the study and bedroom stopped receiving sound. I had the system checked and after charging me an exhorbitant fee they proclaimed there was no problem with the house wiring or speakers but that they "thought" the amps had blown and expressed surprise that they had been able to do the job at all and offered to install power amps to protect the replacement receiver they expected I would have to buy.

How likely is their diagnosis to be correct and is there any hope of getting an economical repair of my current beautiful amp? Otherwise (in desperation) what is the most economical replacement I could get to provide similar sound. I use the radio, cable TV input, a DVD player, a turntable and a TV. No plans for HDTV anytime soon.

Murray

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  • Murray Campobianco
    Murray Campobianco Jan 20, 2008

    Always good to check the simple things :)

    But no it wasn't that. Initially the amp would shut down with a blinking red light after a few minutes. I'm guessing the amps were overloading or there was a wiring short somewhere.

    Thanks for trying



    Murray

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This amp allows you to pick a secondary source for those other rooms. Did you by chance accidentally change it from the "SOURCE" designation that makes room 2 listen to same thing as room 1? Just a thought.

Posted on Jan 20, 2008

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Hi,.

With the indulgence of the others...
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If I understand your problem right:
1. CD works only in Speaker A (but not in Speaker B);
2. DVD works on either or both A/B;
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This would be now a simple setup, 1 source (CD) to 1 output/speaker (the family room) via the Denon. Try different settings. If the CD plays normally then, without changing any setting nor powering it off (but with volume level all the way down), remove the family room speaker wiring and replace it with the wires to/from the speaker selector.

the idea is to determine which is the real issue, the Sony, the Denon settings/hardware or the speaker selector.

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Thank you for using FixYa.

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