Question about HP PhotoSmart 1115 InkJet Printer

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Color cartridge not properly installed

I get the message "color cartridge not properly installed" even though the cartridge is new and correctly positioned. Any ideas?

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Re: Color cartridge not properly installed

Sometimes the contact pins on the rear part of the cartridge carrier don't make good contact. I used a VERY fine silicon carbide sandpaper (1,500 grit) and GENTLY rubbed it over the little contact pins and also the large vertical contact bar. Blow out any residual dust if necessary, then reinstall cartridge. I find this helps much of the time. Good contact between the pins and the copper contact-strip on the cartridge are vital. From JERRY.

Posted on Jul 24, 2008

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Re: Color cartridge not properly installed

Are you sure you have the exact same print cart and not some rebuilt? also make sure it's firmly inplace,

Posted on Dec 04, 2007

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How do I make a test page for my printer to check color.

You need to clarify :
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