Question about Kenmore 13789 / 13782 Dishwasher

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Kenmore Elite Model 13782 Dishwasher

The door will not close, it keeps jumping open even when empty (there is nothing pushing it from the inside. I have had it for about 8 months.

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  • Anonymous Jun 24, 2008

    Had my machine 2 days when I encountered the same problem.

  • Anonymous Jul 15, 2008

    Same thing. Less than one week. Door pops while running.

  • GDiazIII Jul 17, 2008

    The door will not close, it keeps popping open. The clean light is blinking.

  • Anonymous Sep 09, 2008

    I have the same probelm what did you guys do?

  • chase66 Nov 05, 2008

    I just bought and replaced one and I am still having the same problem. The will not latch at all.These are 2 brand new dishwashers. Does anyone know how to fix the problem?

  • Anonymous Feb 25, 2009

    Mine too, the door just pops open. When it isn't running its no big deal because the door stays upright, but when its running it will sometimes just pop open before it's done. I've fiddled with it so that it doesn't do it EVERY time but it still does it. If I bend the metal hook down a bit and then angle the tip of it back up a bit I can get it to USUALLY make it through the whole cycle without opening but not always, and its a pain.

  • AZ Consumer Apr 23, 2009

    Same problem with the latch. I have been dealing with this for almost a year and will be calling them for warranty service about this. It pretty much negates the 4 hr delay feature AND the energy savings considering all the redo loads I have had to run. When the first one was brought to my house, the installer wouldn't even install it because the latch wouldn't close it...right out of the box. This is definately a design defect!!!!

  • AZ Consumer Apr 23, 2009

    The model number is 665.13789.K603

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I had warranty service come and replace the latch-door part # 8193830 which can be ordered from SearsPartsDirect.com. (~$38.00). The part was sent to my house prior to the service call. It is a simple replacement...just need to unscrew all the screws around the inside door to get to the latch. It seems to have solved the problem but it isn't clear what was wrong with the original one. The spring wasn't broken and nothing appears worn. We'll see....

Posted on May 06, 2009

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I had the same problem and had a tech come fix it. There were two linked to it. The spring holding the latch was off and my circuit board was burned. Had both replaced and it worked fine afterwards. Good Luck

Posted on May 05, 2009

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Hi Lulie,
I had a dishwasher that did that a I had to have the little hook replaced -- Its plastic so it probally brook like mine. I am so sorry to bother you but could you please look inside the door of your dishwash and get me the model number please. Its to long of a story to tell you why - but I would appreciate it so-o-o-o much. Thank you Jeanette

Posted on Dec 25, 2008

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