Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v plus

My creative zen was charging then i took it out of the computer and now it wont cut on but the play/pause lights keep flashing on and off i have tried to reset it that didnt work and also tried to plug it back into the computer but that didnt work either

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  • Anonymous May 12, 2009

    it wont cut on and nothing will work

  • Anonymous May 13, 2009

    I had the same problem, but it turned out that my screen had just gone dead not the battery. With mine I can still listen to the music, just not find it.

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  • Master
  • 4,402 Answers

If the light is flashing, that means it's charging, but it's possible you're not getting enough charging current to really make a difference.
I would try charging the player with a wall charger (can you borrow a charger from a friend?)

Posted on Dec 06, 2007

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1 Answer

My zen wont turn on or charge up and I don't know how to reset it, is there a button??Its a creative zen v plus 1GB


Hello,

Support site for the Zen V Plus, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_15306,VARSET=CategoryID:213

In the knowledge base solutions Creative gives next answer, when the player does not power on or charge:

>>>>>
To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter ( You can purchase the power adapter here as a separate accessory).

  2. Press the reset button and observe the player.

  3. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.

    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.

  4. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions".
Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.

<<<<<

Reset pin on the left side with the player facing up.

7973636.jpg

Manual (Multilingual, 17,2 MB) for the Zen V Plus :
http://files2.europe.creative.com/manualdn/Manuals/TSD/9851/0xE85A7F46/Zen%20V%20Plus%20Quick%20Start%20Multilingual.pdf

Nov 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Wont Turn ON


(1) Hit the reset button for 5 seconds.
(2) Hit the reset button, slide down the on/off slide, and have it plugged into the computer at the same time. Hold for 5 seconds.
(3) Hit the reset button again.
(4) Charge it for at least 10 hours in the port in the BACK of your computer.
(5) After 10 hours, unplug the player and press the + volume button. While still holding it, plug the player back in. Keep holding it for 5-50 seconds. (most likely nothing will pop up).
(6) Let the player sit UNPLUGGED for a good 3 hours.
(7) Plug the player back in (it should light up now). Let it charge the usual time it takes to charge for an empty battery, about 6 hours.

Sep 14, 2009 | Creative Labs ZEN V Plus MP3 Player

3 Answers

How to charge my creative zen mp3 player


Just connect your Zen onto your PC (NOT LAP TOP) on a USB.
If does not start charging (you´ll see arrow and pause/ play buttons flashing slowly) then you need to RESET your ZEN.
How to reset: You´ll find a tiny little hole by on/off button on the side. With ZEN connected to the PC USB or onto wall charger try turning ZEN on, it doesen´t matter if it turns on or not. Then insert a sowing pin or office paper clip end in this reset hole for a few seconds and release. Give it a couple of seconds and see the lights go off onto charging mode. LEAVE IT CHARGING for 24 hours. Make sure your PC will NOT turn itself on safe mode or hibernates in this period, it has to be ON for charging, at all times.
This is it.
Louise Passalacqua.

Jul 08, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen stone 1GB low battery even after charging


go and delete some songs by this your zen memory is free.
and go to adjust power property and select the right power management for ur eqipment.

Jun 22, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Help


I just got done fixing my daughter's Zen V 1GB which was frozen by holding down and keeping the play/pause button pressed and then powering it up. This will put the unit into recovery mode.

I selected "Clean Up" and this fixed the problem. I will assume the other options are a little more destructive to the stuff you've uploaded to it. Hope this helps!

Apr 20, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Won't turn on


Well, if you are new to the creative zen Nano plus, you may not have figured out how to turn it on. hold the play/pause button until the mp3 lcd screen lights up and that should work. if this is not the case i am sorry i cant help, but i also have a creative zen Nano Plus so i could find out for both of our benefits. i hope i helped!

Oct 31, 2007 | Creative Labs Zen Nano Plus MP3 Player

2 Answers

Creative zen v plus


update to the latest firmware

Oct 28, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen V Plus MP3 player not working


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Sep 09, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN V PLUS---NO DISPLAY/black screen


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Sep 03, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Wont turn on but lights are on


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Jun 03, 2007 | Creative Labs ZEN V Plus MP3 Player

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