Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Audio Problems for zune 30g

When I play a song or video on my Zune, the device will show it is playing or the video will play, but no audio, no matter the device volume, will play. The radio setting works fine, and the music and video files work perfectly on the zune software. Can anyone give me an answer or easy solution, because the support at zune tell me that nothing plays because i didnt buy it from their marketplace even if i purchased it previously as a CD or DVD

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  • Anonymous Dec 18, 2007

    oh Man, I have the same exact problem. This started like 2 days ago (12/14/2007). whats up?

  • blackcatpf12 Dec 31, 2008

    This is annoying.

    Mine does the same thing. It's almost as if some of the files are corupt but their not.

  • Anonymous Apr 26, 2009

    I am having the same issue. No audio, yet the radio works fine. I have reset, erased, and reloaded the little bugger. Any help would be great. I think I am going to take it back for a replacement.

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1 Answer

Try resetting the zune.

Posted on Mar 20, 2008

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Secondly, Here are just a few different suggestions.
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May have to reset the zune to factory default settings...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Mar 12, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

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Darndest thing, but it worked for me. :)

Oct 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

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The Zune software lets you add to your collection audio and video in a variety of formats and codecs. Just download media from the Web or rip songs from a CD, and the Zune software automatically adds the downloaded (and ripped) items to your collection and syncs them to your device.
The Zune software will convert many video formats during sync so they can play on your Zune device. This automatic transcoding can take a while.

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I'm trying to figure out now why that is if i do find whats wrong ill get back with you

Jun 24, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Videos do not show on Zune device, only in the device collection


The videos must run through the converter:
http://www.zune.net/en-us/support/usersguide/default.htm

Jun 11, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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