Question about Delstar DS 31024 MP3 Player

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Delstar 1036 problem

How do I download songs from my puter to this mp3 player the instructions are very comfusing and when I put in the little cd that came with it nothing happens
I have a pretty new puter purchased in april of 07 and I have windows xp media center edition
any help will be greatly appreciated thank you

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  • 15 more comments 
  • Anonymous Dec 09, 2007

    I can not download the mp3 files to my player. how can i do it?

  • dorothygale Dec 18, 2007

    Thank you that helped a lot

  • gillo1 Dec 25, 2007

    When I click on my computer, the J drive shows a FAT file in the details, but no icon to click on!

  • Tinch Dec 25, 2007

    We have dragged and dropped songs from the computer to the proper driver. The MP3 player shows that it is doing something, but when disconnected from the computer, there are no songs on the mp3 player. We have an updated computer w/XP. How do we get the songs on the player?

  • Hardbnme Dec 27, 2007

    i plug in the mp3 player ds 1036..the drive says it has no free space. i can open it but cannot put music on it. windows media player does not see it either

  • kims mom Dec 28, 2007

    ok so i see the music i downloaded and one even made it to my kids mp3 player but it wont play bc says FORMAT ERROR . i purchased the songs from walmart .com . i have been working on this since xmas day and have NEVER been so frusterated. My poor kid cant even use her new toy ! Maybe this is why people pay more for name brand! Lesson learned, thats too bad . oh , dont ever even attempt to get any customer support on the phone - what a joke!( jokes on me i guess)

  • baseballking Dec 28, 2007

    hello I did not see the answer to the delstar problem "just thank you very much"

    our delstar we just got as a gift. it says it is mp3/mp4 and video player

    I am not sure what the little disk was for it says for windows 98 manual etc etc....we have XP should we use this?

    when we plug it in it just says "connect"

    we have never had an MP3 player before please HELP


    thanks Kim and Kyle

  • Anonymous Jan 05, 2008

    how do you figure it out. I downloaded the cd... I downloaded the music, how do I get it from the computer to my mp4 player???? Thanks needing help..

  • handzum16
    handzum16 Jan 05, 2008

    the songs are up there but when i go to music and press play the screen says, "FORMAT ERROR!"

  • Anonymous Jan 06, 2008

    whenever i plug my MP3 in the computer all that happens is a file pops up but i can't put songs on it. i need help the directions don't make any sense.


  • Anonymous Jan 07, 2008

    I have windows vista too. When connect cd and mp3 player to computer NOTHING happens. Please help. Thank You!

  • G-UNITT Jan 12, 2008

    when i try to put music on delstar DS-1036 mp3 player, nothing happens

  • Anonymous Apr 20, 2008

    i have the same problem

  • mama 01 May 09, 2008

    I have vista and I am unable to get music downloaded onto my player. when i click and drag to the player, everything looks like it's working - the arrow icon goes back and forth like it's downloading but then when I am finished the player says "no files" and there's no music. Please help!

  • Anonymous May 10, 2008

    I have the same problem with my Delstar 1036. How do i download the music?

  • qbrandy Dec 19, 2008

    I have Vista and I can download drivers

  • Anonymous Feb 03, 2009

    i plugged the mp3 player in, but when i transfered the files to removeable disk E. Then i plugged it out and looked up the music there was nothing there.



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The CD contains drivers for Win 88 and ME not for XP. The manual is for those who have Chinese as their first language and want to learn bad English :) . Seriously though, on XP all you need to do is insert the player into a USB port, using the supplied cable if you wish or directly. Double click on "My Computer" which should show all of your drives including the MP3player. Double click on it to open it in a new window. Now you can drag music files (MP3, WMA, etc) into this window in order to load them into the player. When you are done make sure safely remove the player by clicking on the little green arrow in the lower right side of the screen and clicking on safely remove the device.

Posted on Dec 15, 2007


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Just to make sure...are you using supported file types? Do the files you are trying to use have DRM (digital rights management) on them that would prevent them from being used on other equipment? This means did you buy them online from a source like i-Tunes or Walmart. Try using a plain jane mp3. if you don't have one put a cd in your computer and rip it as mp3 files in window media player. Then try moving those files to the Delstar. Or try placing files it from another computer.

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If the MP3 Player is like I think it is, you need the software installed to transfer the files to the player, because it has to give each song a specific "code" that the player is able to see.   For the disc not installing look for the option to manually install the software (usually [Drive Letter]:setup.exe or something) in the user manual, and it "might" be a little more straightforward.  However, I am not sure if all of the software is compatible with Vista :( Sorry

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